New Reader Report Card shows who’s winning, losing at Disney Resorts

Share This!

Every year, thousands of readers mail or e-mail us their responses to the Unofficial Guide survey. The Reader Report Card documents their opinions of the Disney resorts as well as the Swan, Dolphin and Shades of Green.

In 2008 we began asking new questions designed to further gauge readers’ overall satisfaction with their hotels. The most important of these questions are “Would you recommend this hotel to a friend?” and “Would you stay at this hotel again?” Used widely in the service industry, these questions serve as a simple way to measure a customer’s overall opinion of a product. When used in conjunction with our detailed survey questions, these two new questions allow us to identify the specific criteria that determine satisfaction at a particular resort. Read the entire report card here.

One thought on “New Reader Report Card shows who’s winning, losing at Disney Resorts

  • October 10, 2019 at 3:08 pm
    Permalink

    whoah this blog iss fantastic i really like stdying your articles.

    Staay up the great work! You know, many people are hunting round for this information, you can aid them greatly.

    Reply

Leave a Reply

Your email address will not be published. Required fields are marked *