My MagicBand Experience

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MagicBands and Their BoxThis past weekend I was finally given the opportunity to test MagicBands! Back when these were still just a rumor, I was excited about the idea. How cool would it be to have everything I need for my trip around my wrist? I would stare longingly when other guests started showing up in the parks with these a couple months ago. Just imagine my delight when a friend asked me to test with him this last weekend!

To get started the bands arrived in the mail about 3 weeks in advance. The great thing is that now Disney is able to tie these to an annual pass! For testing purposes my friend was only able to make one day of FastPass+ reservations, but I was able to book for multiple days with my annual pass. The online site is a much better experience for setting up your FastPass+ reservations – the app is very slow and cumbersome. 

Our hotel check-in took about 20 minutes as it was a training exercise for the cast member. Since we had separate payment methods and ticket types, we were not able to use online check-in. Regardless, everything went very smoothly, and we were shortly off to our room. Our MagicBands never gave us any trouble opening our door, and in case anyone stops reading now – our MagicBands worked perfectly all weekend. We snuck out that night for some Food & Wine fu, but you’ll have to stay tuned for a future blog to hear about that! 🙂

GorillaThe next day we got up bright and early for Extra Magic Hours at Animal Kingdom. Since FastPass+ only allows three attraction reservations a day, we reserved them for the evening at Magic Kingdom. However, we were able to get “old fashioned” FASTPASS tickets from machines that morning at Animal Kingdom! While the parks are still transitioning it seems you will be able to double up on use of FASTPASS! It was so nice to walk up and scan my band for admittance to Extra Magic Hours rather than digging through my purse for a room key after just getting through security. As a side note: I was not impressed with the animals during Extra Magic Hours at Animal Kingdom. During my first early morning safari I saw more game wardens hanging leaves in trees to draw the animals than I saw actual animals! From this experience I would think your time would be better served experiencing other rides during these very valuable extra minutes in the park – but I’m curious what others have experienced, if you’d leave your comments! By 9:00 am the animals were much more active! (As you can tell by my friend pictured on the right that caught me taking pictures of him!) During our morning we made purchases in gift shops and restaurants on our MagicBands with no trouble.

Of course, it was very hot so we decided to rest during the middle of the day in preparation for our grand evening packed full of FastPass+! At about 5:00 pm we headed over to Magic Kingdom, but we had forgotten about a little runDisney event this weekend that had the park packed! We were glad we had FastPass+ reservations since we parked in the second to last row of the entire TTC parking lot! While on the tram we were notified that The Many Adventures of Winnie the Pooh was out of service and that our FastPass reservation had been cancelled and returned to us for use on another attraction. This is a nice service, but the ride was operating that evening, so it made me wonder how this works. In any case, we cashed them in for The Haunted Mansion and continued on. The experience was flawless at The Haunted Mansion, even with the last minute switch. From here we had a leisurely snack (another perfect MagicBand charge) and then headed toward our reserved parade spot.

Main Street Electrical Parade FastPass+ Viewing Area SignIt is worth mentioning at this point that Main Street was a mess. It was just 15 minutes until the parade, and with the crowds it was difficult to navigate back to the hub. Despite the best efforts of cast members, people had crowded into walkways, and I honestly wondered if we’d even make our parade viewing. I think we must have said “excuse me” a hundred times before we finally made it to the sign pictured on the left – at which point we were promptly told the entrance was through another bunch of people. The situation was looking grim for parade viewing!! I guess we must have looked flustered because the cast member helped us walk over to where we needed to be and scanned our MagicBands. It was like walking into a completely different world. I’m sure that as testing expands these reserved areas will become more crowded, but at this time it was amazingly empty. We didn’t get there early enough to be in the front row, but we were able to sit on the railing with a good six feet of open space in front of us. That never happens on Main Street!! And the view speaks for itself:

View from FastPass+ Parade Viewing Area

I was concerned that the moment the parade started they would let other people flood into this reserved space but that wasn’t the case. As a matter of fact, they chased people out who tried to sneak in! I completely recommend using FastPass+ for this experience if you’d like to see the parade from Main Street! When the parade was over we had a short window to get over to the Rose Garden for our Wishes FastPass+ reservation. I do recommend getting there as early as possible because quite a line built up behind us. We were one of the first few guests in the Rose Garden, so we were able to also see Celebrate the Magic from this location. Was it the most perfect view in the park? Absolutely not. But it was an excellent view considering that I didn’t have to wait in a crowd and that I was able to sit down through the entire show! The view for Wishes was slightly obstructed but overall very good! It was also open enough that I could have used a tripod. Too bad I didn’t, so I don’t have any quality fireworks shots to share. But here is how Celebrate The Magic looked from this spot:

Celebrate the Magic View from Wishes FastPass+ Parade Viewing Area

Then as quickly as it began, our MagicBand testing was over. We’d used up our “three wishes” and now had to wait in line with everyone else! Luckily, the park emptied out a great deal after the fireworks, and we were able to navigate to short lines for a couple hours before wishing that FastPass+ could be used for the parking tram!

Tinker Bell in the Main Street Electrical ParadaOverall I would say from our experience that all the bugs are worked out in the MagicBand system! We had nothing but positive experiences and nothing that I would categorize as challenge. It seems like using a Touring Plan in the morning coupled with FastPass+ in the evening will be the perfect combination. Of course, it is still unknown how crowded the different viewing locations will become. I asked a cast member how many people could book the Rose Garden for Wishe, and the answer was 400! We had fewer than 150 on our evening. I can’t imagine more than twice that number fitting in the space! Our parade experience would have also been degraded had we been packed in like sardines! Only time will tell what will happen. Personally, I choose to believe that with a little faith, trust, and pixie dust this is going to turn out great! I’m excited to see what Disney has in store for us!

What do you think? Have you been lucky enough to test MagicBands? How was your experience? Do you have any questions about my testing? Please let us know in the comments below, and we’ll be sure to answer. And as always thanks so much for reading!

Daisy Lauren

I'm just about the biggest Touring Plans fan ever and still pinching myself that they let me be part of the team! I love sharing all things Disney with you and always appreciate your ideas and feedback at: or @dizdaisylauren on twitter Above everything else THANK YOU for reading and commenting!

72 thoughts on “My MagicBand Experience

  • October 9, 2013 at 7:24 am

    Thanks for the article Daisy. We are arriving at the Beach Club December 1st and I have been checking MY Disney Experience obsessively to see when we can order our Magic Bands. So we are just over 50 days out of arrival, but nothing yet. When and how did you get notified that you would be testing? Any ideas on how to get yourself into the testing group?

    • October 9, 2013 at 8:16 am

      Greg – we received our notice at 45 days out with 15 days to customize. We should receive them in a couple of weeks. Getting too excited!

      • October 9, 2013 at 8:17 am

        And the notice will show up on your My Disney Experience. Just keep checking your Magic Bands page.

    • October 9, 2013 at 8:21 am

      Hi Greg! Ours was a very last minute booking so we were notified immediately by email and give 2 weeks to customize. However, I was making changes right up until arrival. There doesn’t seem to be a method to the madness on how testers are being chosen. Keep checking, though! I’ve heard some folks never get the email and only know by logging in.

    • October 10, 2013 at 8:08 am

      Hey Greg – I’m glad it isn’t just me. I am totally hooked on checking MDE multiple times a day to see if I can book fastpasses…

      Anyone know it there are implications being a guest from the UK? i.e. will they still post the bands to me?


      • October 10, 2013 at 8:21 am

        Interesting point because we are from Canada and I have read a lot of conflicting information on this. Some sites (including Disney’s) have posted that Magic Bands will only be shipped in the US. Other sites have posts from users that received their Magic Bands that do not live in the US and still other refer to Disney news releases that said the bands will be shipped worldwide. I find trying to get any official description of the finer details and beyond the bullet points from Disney very hard to do. I suppose we will just wait and see what happens when or if we get prompted to order our magic bands.

      • October 10, 2013 at 5:15 pm

        Hello, Mrs Mooville (?!). I was at Yacht Club in August. Didn’t know we were getting Magic Bands until we checked in so only got the grey ones. I think there might issues if you don’t book direct with Disney as I was given a booking reference by Thomas Cook that was supposed to be a Disney reference but it didn’t help me find my holiday. Make sure you have something that will allow you to use My Disney Experience. I used an iPod touch with the in park and resort wifi with no problems and my daughter disabled 3G on her iPhone to use wifi as well without incurring roaming charges. Best strategy, if you park hop, is to make late Fastpass+ reservations for your evening park and zip around your morning park from rope drop or use EMH with a touring plan or Lines to guide you to the shortest queues. Have fun!

        • October 11, 2013 at 1:23 am

          Thanks 🙂 (MrsMooville is nickname) We booked with WDW travel company UK. I have been able to link reservations on MDE & I’m not especially precious about getting coloured magic bands (although would prefer to select and have them in advance if poss). My main concern is being allowed to make my FP+ choices far in advance.

          I like my plans to be copied up and laminated before I go and until I know when I’m doing stuff it puts part of the holiday prep on hold. Hopefully the UK factor won’t be a factor since I can use MDE anyway…

        • October 11, 2013 at 1:24 am

          Oh and iPod touch is our plan too as don’t want to risk mobile charges.

  • October 9, 2013 at 7:29 am

    Thanks for sharing your experience, Daisy! We are going next week and have Magic Bands. How did you get your “traditional” fast passes…with your Key To The World card (that wasn’t swiped for entry) or also with your Magic Band?

    • October 9, 2013 at 8:22 am

      We have annual passes so we just used them in the fastpass machines like always.

  • October 9, 2013 at 8:15 am

    I see a lot of favorable reviews of FastPass+, but I have yet to see someone review it based on its final configuration: no regular FastPass as a backup.

    If you hadn’t been able to make regular “paper” FastPass reservations throughout the day and had to rely entirely on just 3 FastPass+ reservations, would the experience have been as good?

    Just 3 reservations (all having to be in a single park) seems a strangely low number. Am I alone in thinking this?

    • October 9, 2013 at 8:26 am

      Hi Rob! Frankly – for us I can’t remember the last time we got 3 fastpasses in one day. We follow a Touring Plan in the morning, leave for a break in the middle of the day, and then come back at night and fight the crowds. What FP+ does for us is allow us to experience things in the evening that we never would have been able to previously. What we will have to give up is multiple rides on the same attraction that we were using fastpasses for in the past. (EX: A second safari ride, coming back to Peter Pan in an hour) I anticipate we’ll just go twice in a row before the line gets too crazy instead of coming back with a fastpass but haven’t tried it yet.

      I was very skeptical but the 3 fastpasses worked out really well for us. 🙂

      • October 9, 2013 at 10:12 am

        Thanks, that’s good to know. I’ve heard grumblings about 3 not being enough, but I haven’t been to Disney since FastPasses were introduced, so I don’t have any experience with the system.

        • October 9, 2013 at 11:26 am

          I actually kind of like it because I’m able to get fastpasses in the evening that would have run out if I hadn’t gone to that park in the morning. It is different but not bad. I hope you get to visit soon!

  • October 9, 2013 at 8:32 am

    Daisy, I enjoyed reading the recap of your experience with MM+. We are going to be testing the system in 14 days.

    I have one question. Once the MK parade was over were you told to leave the FP+ viewing area or could you have stayed there for Wishes as well? Seeing as the Wishes FP+ viewing area is in another location I’ve been wondering if you could pull this off.

    Thanks again!

    • October 9, 2013 at 11:27 am

      Nope – we were not asked to leave but when the ropes came down the area was swarmed with people. It would have been a great view but for us the additional fastpass was worth the room to breath during the fireworks. I hope this helps!

      • October 9, 2013 at 11:41 am

        Thanks Daisy. I was just wondering if this would be a way to not use two FP+ options. Sounds like it would work out other than how crowded it will get.

  • October 9, 2013 at 9:13 am

    Our MagicBands are customized and ready to go for our November 30th check in! I can’t wait to try out this new technology! I’m also putting the Touring Plans to the test, I have one ready to go for each day of our trip. I’m really hoping they cut our wait time. Planning to do a post about our experience with the MagicBands as well as using Touring Plans for our trip once we get home. For now, we’re just enjoying the countdown! 51 days left!!!

    • October 9, 2013 at 9:27 am

      Hey Danielle, Just out of curiosity when were you able to customize and order your bands? Looks like you’re arriving the day before us.

      • October 9, 2013 at 9:36 am

        It just randomly appeared in my Disney Experience “My Plan” page. One day I got on to check for dining reservations and the link on the right about MagicBands was telling me to ‘customize’ them. I clicked it and it walked me through the process. It may have something to do with what resort you’re staying in, we’re staying at Pop Century. We had until October 31st to customize so I wouldn’t lose hope yet. I’d keep checking.

        • October 9, 2013 at 11:32 am

          Hope you have a great trip, Danielle! 🙂

      • October 11, 2013 at 3:20 pm

        Greg – we are arriving on Nov 30th and were able to customize our bands 60 days out – I noticed on that day that they were available in MDE. Hope this helps!

  • October 9, 2013 at 9:25 am

    Thanks for the review! We have MagicBands for our Nov. 7 trip, and I thought I’d share a couple of notes and one question.

    1. I noticed that we had MagicBands available on My Disney Experience several weeks ago, and did the customization and FastPass+ reservations. Then I just got an email yesterday “inviting” me to join the test. This came a little late, since the ship date for my MagicBands was the same day! Seems like there are still some kinks to work out here.

    2. My MagicBands were shipped via UPS next-day air. Yes, next-day air, even though my trip isn’t for another month. Is this happening for everyone? Seems like a huge waste of Disney’s money!

    3. I’m wondering if we need to check in to our resort as soon as we arrive, or if we can go straight to one of the parks and check in later, since we already have our bands with our tickets and reservations linked. Has anyone tried this?

    • October 9, 2013 at 9:39 am

      I’m no expert but I’m thinking they overnighted them because they want them to you with about 3-4 weeks to go. Our check in is November 30th and we had til October 31st to customize, I’m guessing they’ll ship that day or the next. I wouldn’t worry too much about Disneys money though. 😉 With what we all pay to go there, they can overnight me whatever they want! I believe you can go directly to the park if you use the online check-in in the MyDisneyExperience page. That’s what we’re planning to do as well.

      • October 9, 2013 at 11:34 am

        That seems to just be a Disney thing. I’ve had cruise docs overnighted to me when we didn’t sail for months!

        I wouldn’t claim to be an expert either but I know I needed to actually check into the hotel to use my band (according to instructions). I don’t know what purpose it served but I was told not to go direct to the gate. YMMV.

    • October 10, 2013 at 6:29 pm

      You are supposed to be able to go straight to your room if you have your MagicBand AND check in online. I didn’t finish testing it though, as it requires you to state an arrival time and we were on a flexible road trip.

    • October 13, 2013 at 6:15 pm

      Regarding your concern about the expense of next day air…
      We got information from Disney via an express carrier -we felt special but that was a waste.
      BUT my magic bands arrived ‘activated’, meaning that anyone in possession of them might have tried to use them. I doubt they could have been successful causing any damage with the bands alone, but I feel it was worth some peace of mind to myself and Disney to use a form of traceable delivery.

  • October 9, 2013 at 10:43 am

    I have several questions about the fast pass experince

    1. I was not given the option for the parade or fireworks viewing (Dec 2nd)? Any idea why?

    2. It does not appear you can get fast passes for Christmas Part? Is this true?

    3. Will the customizable touring plans account for all these fast passes?

    • October 9, 2013 at 11:36 am

      Hi Julie! 🙂

      1. I wasn’t either at first. It seemed to appear about 2 weeks out. I would keep checking back.

      2. You normally can’t get FP for hard ticketed events. But you should schedule between 4-7 when you can use your event ticket to get in before the official time!

      3. I know they are working on this but I would focus on using them in the evening and following the old fashioned plan in the morning.

    • October 10, 2013 at 12:04 am

      I’ve been playing with this in a personalized “fake” touring plan, and yes, it easily allows you to put in a specific time slot for the new fastpass+ system. Touring plans seems to be keeping up with the new changes! And by the way, I can already see how this new system is going to be great.

  • October 9, 2013 at 10:44 am

    I used them on my birthday. I was bookedd at All Star Sports, but the night before I checked on moving to Pop Century since it was one of the resorts participating in the test. I made the reservation change at 8:30PM Saturday night. Within an hour I saw the notice to pick up our bands the next day. We had our bands within 12 hours. There are limited resorts participating, but all are supposed to included before the end of the year. Since we didn’t have time, we got the plain gray bands. There was no time to get colors and the personalization. However, the CM at the desk personalized them with out initials…nice touch. Like others, flawless operation of the bands. Annual pass linked easily and funcitoned correctly.

    However, the phone app leaves a lot to be desired. One two different phones, constant crashes and errors causing restarting and stopping of activity. With about 30% of people participating, I shudder to think what it will be like when almost everyone is using the bands. My favorite error is when the message comes up “There has been a blip in the system.” I wonder how long before we get the blip free version release of the MYDisneyMisearableApp. That is the greatest downfall to the process right now. I can live with only 3 FP+ until the paper tickets are removed. Then I think it will become a detriment to the process.

    • October 9, 2013 at 11:41 am

      Hi Keith – AMEN! That app is awful. My biggest issue is that you can’t hardly scroll without clicking on something! Then once you “click” it takes up to 10 second to load – then 10 seconds to get back to where you were when you were just trying to scroll! Very slow and buggy! I really hope it improves. The site and the kiosk in the park are a MUCH better experience.

      I have heard rumors of them upping it to 4 FPs. I must be in the minority just not using as many. Most of what we would want would run out with the current system anyway so I sort of like this better.

  • October 9, 2013 at 12:35 pm

    An interesting aside – you can get Magic Bands more than once. Recently my family made a very last minute reservation (three days in advance) for a night at Pop Century. We were going to the Friday the Thirteenth event at the Studios, and decided we didn’t want to make the hour-long drive back to our home so late at night. Since it was such short notice, we were given the generic grey bands when we checked in. They worked perfectly.

    Last week I made reservations, again at Pop Century since we enjoyed our previous stay, for two nights for our MNSSHP trip. We were given the option to order new Magic Bands, this time customized. They have arrived, and my girls are delighted to have their very own colors, and their names printed on the bands. And I should point out for other security conscious folks like myself that the names are on the inside of the band. I appreciate Disney being considerate of the risks of exposing a child’s name in public.

  • October 9, 2013 at 2:41 pm

    we did KS during EMH in April. Then we did it about an hour later. We saw lots of activity during both. The lions were out (not doing much but out nonetheless) mostly during our first time through. Plenty of giraffes, elephants and other assorted creatures rarely seen roaming the streets in our native Eastern Massachusetts.

  • October 9, 2013 at 5:07 pm

    What is the final roll-out of Fast Pass + looking like? Will you still be able to get the traditional fast pass paper tickets along with the new system or will the paper tickets go away?

  • October 9, 2013 at 5:48 pm

    I haven’t seen very much about using Magic Bands with the dining plans. Are they set up with that information too? Is it an easy process?

  • October 9, 2013 at 6:13 pm

    Used them a couple of weeks ago. Loved them. Used for hotel, park pass, FPP, charging….and had no issues…again loved them.

  • October 10, 2013 at 12:17 am

    Managing the MagicBand is certainly an UNMagical experience. Other tech-savvy members of my party and myself had significant difficulty maneuvering the slow, clunky, poorly explained and designed website. We had difficulty whether we used a PC, iPad, iPhone, Droid, website or app, Wi-Fi, cell-service, offsite, onsite resort, or within a park. Getting it ready took many more hours than the bands saved and I feel like I should have been paid for the painful guinea-pig experience, and there remained things that we didn’t get right until consulting with cast mambers at Fastpass stations.
    The way most will be inclined to wear the band, makes it initially hard or use with respect to positioning of scanners on doors and check-outs. I had to take it off my wrist to get it to scan a couple of times, and some cashiers are trying to help by picking up the scanner to use it like a handheld bar-code scanner.
    A 36″ child needs to be lifted to reach the scanner at park and FastPass entrances.
    After all that, it’s a good concept and did simplify room entrance (no more lost or de-activated keys) and makes spending more money very easy.

  • October 10, 2013 at 5:44 am

    Hahaha, bugs worked out…my brave sister spent 6 hrs on phone yesterday just to get everyone in our 10 person group on the system, order magic bands, magical express, link tickets. Still unsure if some of our CM created fp+ can be modified if plans changed. She said most CMs were very helpful except for one who said it was “our fault” because we didn’t have to opt into using the new system. Set up probably works ok if vacation booked through disney, but we had components from multiple non Disney sources.

    • October 10, 2013 at 6:35 pm

      We changed plans due to weather and actually missed some of our pre-planned fp+ windows. I was able to modify them- by canceling them after the windows had been missed and requesting new ones.

  • October 10, 2013 at 10:17 pm

    Thank you for sharing your experience with your Magicband experience. I’m not impressed with MyDisneyExperience on Disney website. It’s my first time staying at Disney property and I was excited to be there with my family this Sunday, October 14, until last week. My disappointment has begun from not being able to link my reservation until yesterday (I booked the trip on Sept. 16). And it had to be done over the phone and that took one hour. Our Magic bands will not be mailed to us since we weren’t able to link our reservation until yesterday. I couldn’t check in via online because every time I log into my DisneyExperience, my screen froze and had to close the browser. FastPass+ couldn’t also be done because the system was down. The wait time to speak with the Tech support took about 20 to 30 minutes.

    I’m not so sure if I want to go back to Disney in the future and truly want my money back already.

  • October 11, 2013 at 12:39 pm

    Judging by the high number of comments posted on each My Disney Experiance/Magic Bands story this is a very hot topic so keep the articles coming. Nice job guys!

  • October 11, 2013 at 11:57 pm

    I have a question… how do disney know when I will go, and how do I know whether I can book fast pass+?
    I bought a 4-night hotel package with 6-day park hopper ticket via disney website, and the room and ticket package has already been linked to MDE. Does Disney assume I will only go during my stay in Disney-hotel? That means I can only book fast pass + during my stay i.e. only 4 days???

    Btw, does anyone reserve fast pass+ on or after 10th Dec?? Please make me know =)
    As I am so frustrated about keep checking it….

    • October 12, 2013 at 12:05 am

      And do I have to full-paid the whole package in order to make any fast pass+ reservations????

      • October 12, 2013 at 2:32 am

        I see exactly the same and am due to arrive 7 Dec. Any suggestions how to start reserving FP+ gratefully received. I’ve paid my balance & checked in online but neither of these made a difference…

      • October 14, 2013 at 9:45 am

        I get that too. December 31 arrival, so maybe they we are not in the window yet? But why wouldn’t it just say “come back on November 1st” or something… weird.

    • October 13, 2013 at 6:22 pm

      You tell Disney…Once your tickets are linked, you can select the dates and parks at which you want FP+

  • October 12, 2013 at 2:26 pm

    I am SO glad I read this article and follow up comments. We are arriving at the World on 11/30 (staying at BLT) and had not received any communication about selecting/customizing our Magic Bands. After reading that others with a 11/30 check-in date had already selected MBs, I immediately checked the Fast Pass/Magic Bands section of MDE page. It took me to the Magic Bands page and there it stated that I had only 19 days left to customize the Bands. I had received no communication of any sort (no snail mail, or email, or text) that the window for selecting/customizing had opened. I hope Disney implements a communication system soon that provides notice of the availability of Magic Bands. Otherwise, there are going to be a LOT of people accepting grey bands on check-in.

  • October 13, 2013 at 3:14 pm

    I’ll be checking it at Port Orleans FQ on December 7. When I was 60 days out from my trip, the online check-in option appeared on MDE. I tried for two days to check in online, and continuously received errors. I thought I would also be able to manage my Magic Bands and make FastPass+ reservations at that time, but couldn’t get anywhere with either. I called Disney, and after 30 minutes on hold finally talked to someone at the website help desk who said that since everything is still in testing I should be able to manage my Magic Bands and reserve FastPass+ 28 days before my trip. I’m going to keep checking until then, though. Today (55 days out) I was finally able to complete the online check-in, but still no Bands or FP+ reservations.

  • October 14, 2013 at 12:34 pm

    I just spoke with someone at Disney. They told me that the testing window for Magic Bands and Fastpass+ closes on November 30, and they haven’t determined how it will continue. (I’m sure this is a standard response.) She could tell me nothing about whether I would receive or be part of the MagicBand experience, etc. for my arrival date of December 1. She did tell me to check MDE around 30 out of my trip.

    • October 15, 2013 at 5:30 am

      Thanks for the info =)
      Maybe we can update each other here.
      I will notify all of you if I can get the fast pass+ and manage the magic band
      (I will check at AoA on 10 Dec)

      • October 17, 2013 at 5:45 pm

        I got to personalize my MagicBands today and do all of my FASTPASS+ reservations. I had already checked in online at 60 days. But I took the advice of someone on here that said to go in and modify your check-in even if you don’t change anything. Then when you go back to your MDE main page, the personalization and fastpass+ options will be there! It totally worked! Give it a try! (We check in at Caribbean Beach Dec 1; I’m at 45 days out.) Good luck! Hope this works for you too!

  • October 15, 2013 at 12:19 pm

    Hi all,

    I just phoned Disney as we are checking into Wilderness Lodge (WL) in 53 days and can’t select fastpass+ yet. I have been told they are still in testing at all 26 resorts and Disney have not released info to agents for December (for WL at least) yet. It should make no difference that I’m visiting from the UK.

    She said when my MDE site says ‘personalize’ instead of ‘manage’ magic bands then I am ready to go! It currently shows as cards but she said that is normal and it will change at some point. She also said we WILL have FP+ for December.

    Rach 8:o)

    • October 15, 2013 at 3:21 pm

      47 days until check-in and still waiting for that ‘manage’ to turn to ‘personalize’… This waiting is killing me.

      • October 16, 2013 at 5:03 am

        Me too…. and what I can do is to login MDE EVERYDAY
        It really hurts my experience…. =(

        • October 17, 2013 at 10:40 am

          So I discovered from another Magic Band blog post that if you have done online check-in you should have an option to modify that check-in. Do so and click through the options (no need to change anything) and you will all the sudden have the option to personalize your magic bands and fast passes! Now the only concern I have is that it looks as though they do not ship outside the US, or at least that is what I read when I confirmed my address, it stated that the Bands would be at the front desk ready for pickup on arrival. Hopefully this is old information and they do ship to Canada.

          • October 17, 2013 at 2:12 pm

            Thank you so much for posting this! It worked like a charm! I only had 20 days left to personalize, it said. If I had waited until 28 days out, like Disney told me, it would have been too late! Thanks again!

          • October 17, 2013 at 5:47 pm

            Totally worked for me when I tried it too today! Thanks for the information. I’ve been waiting for so long and am 45 days out. I’m at Caribbean Beach Dec. 1. I don’t ship outside the US though so I can’t help with that one.

  • October 15, 2013 at 12:21 pm

    For fellow UK people, the number to call is 0800 169 0749. You will need the 12 digit reference from your WDW booking. The call took 20 minutes, mostly waiting to get through listening to the Soarin’ music so the freephone number is a help.

  • October 17, 2013 at 1:35 pm

    I have been checking daily, and today I was able to schedule Fastpass+. I am staying at the Cabins at Fort Wilderness and am 51 days out from arrival on December 7th. I did not have the option for parade or fireworks viewing at MK.

    • October 17, 2013 at 3:17 pm

      Oh lots of happy ditto from the UK contingent. We arrive December 7th and finally were ale to make FP+ reservations today. No magic band personalization yet but I really do not mind 🙂 yay

  • October 17, 2013 at 5:49 pm

    45 days out at Caribbean Beach (Dec 1). Personalized and reserved FASTPASS+ today FINALLY! No option for Be Our Guest, fireworks, or parades though. Going to keep checking for this opportunity. I also noticed that when I was trying to reserve FASTPASS for Dec. 9 at DHS, the only options I had were Tower, Rock N Roll, Toy Story, and Star Tours. Guessing that the times haven’t been set for shows, etc. yet. ??? 🙁

  • October 20, 2013 at 3:15 am

    Yesterday I was able to swap FP+’s for shows. Not all shows were available but the options from last weeks options had increased a lot.

  • October 22, 2013 at 8:17 am

    Help! We are staying at Boardwalk Villas, and I am 52 glorious days out. We finally got the link for the Magic Bands yesterday (day 53 for your notes), which I was able to customize, but I am unable to now choose FastPass+ options, even though it shows this as an option. Is this because I haven’t yet bought and linked tickets? Is that a requirement, to have tickets? Thanks 🙂

    • October 22, 2013 at 9:02 am

      Yes, you have to first buy tickets and then link them to your bands.

      • October 23, 2013 at 1:25 pm

        Ok, Cheryl, I have bought tickets. How long does it take to link them to the My Disney Experience website? I have tried manually linking today with my purchase code (bought direct from Disney), and it giving me the “these are already linked” message, but when I try to find them, they aren’t there. When I try to load up FastPass +, it brings me to today’s date in October, thenn says “you can’t use these dates”. I am hoping all of these issues are simply just timing — meaning, eventually my tickets will link? I bought them direct from Disney.

        • October 23, 2013 at 6:14 pm

          It sounds like you are suffering Disney website problems, as we did. Getting the linked tickets to show was usually a matter of logging-off and back on. Not familiar with that particular error message, though. When you pull up Fastpass it may show today’s date but let you scroll forward to the days you want. After that, we found it fairly functional and easy to navigate on a PC (couldn’t see everything using a phone.)

  • October 24, 2013 at 12:45 am

    I can make fast pass + reservation and personalize my magicband finally!!
    However, still no parades, firework or Be Our Guest..
    Can anyone make reservations for these??

  • October 24, 2013 at 8:16 am

    I just wanted to check back in. We are at WDW now and have been for almost 24 hrs. I simply love Magic Bands. They have worked flawlessly for us to this point from room entry to purchases (best ever for Food & Wine!) to FastPass+ entry and even Disney’s Magical Express (we breezed right through). I know not everyone is a fan of FastPass+ but believe me, when Magic Bands work they are really great.

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