Disney Cruise Line News — Week of May 19, 2020

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Ahoy, mateys! I’m Heather, and I’ll be bringing you the up and coming on all things Disney Cruise Line. Welcome back again this week. Let’s see what’s new in the DCL world!

Cruise News

I know you REALLY missed a long bummer of a post about cancellations, didn’t you? Glad I am here to bring it back this week! Kidding aside, I’m truly sorry to anyone who’s had a cancelled trip during this time. We all know that there are many more pressing and important matters right now, but it’s still okay to be disappointed when the trip you’ve looked forward to is no longer!

The latest round of cancellations was a pretty big one. It extended the full shut down of the cruise line through July 28, across all four ships. Here’s a list of the newly cancelled cruises:

Disney Magic

  • July 13, 5-night Mediterranean
  • July 18, 7-night Western Europe
  • July 25, 11-night Northern Europe

Disney Wonder

  • July 6, 7-night Alaska
  • July 13, 7-night Alaska
  • July 20, 7-night Alaska
  • July 27, 7-night Alaska

Disney Dream

  • June 21, 5-night Bahamian
  • June 26, 5-night Bahamian
  • July 1, 4-night Bahamian
  • July 5, 5-night Bahamian
  • July 10, 3-night Bahamian
  • July 13, 4-night Bahamian
  • July 17, 3-night Bahamian
  • July 20, 4-night Bahamian
  • July 24, 3-night Bahamian
  • July 27, 4-night Bahamian

Disney Fantasy

  • June 20, 7-night Western Caribbean
  • June 27, 9-night Southern Caribbean
  • July 6, 5-night Western Caribbean
  • July 11, 7-night Eastern Caribbean
  • July 18, 7-night Western Caribbean
  • July 25, 7-night Eastern Caribbean

Compensation for these cancelled sailings was a bit different than we’ve seen previously. For guests who were paid in full, they were offered the option of a full refund, or a 125% Future Cruise Credit for a sailing within 15 months. Guests who were not paid in full, are being refunded for what they’ve paid so far, but there is no future cruise credit offer for these guests. It was pretty surprising to see this changeup, and one must wonder if this will be the new offer going forward as we anticipate further cancellations. Moral of the story? If you are hoping for that 125% FCC, you may want to seriously consider paying your reservation in full! I will not say it’s a foolproof strategy, fully realizing there are risks, so gamble at your own risk!

Got a question on the credit? We’ve got answers for you here!

If you are looking to book a new sailing, there’s a chunk of bookable dates that are now missing from the system. As of the time of this post, the next available dates to book per ship are:

Magic, October 12
Wonder, September 18
Dream, July 31
Fantasy, August 1

This does give me great pause when considering the fate of the European and Alaskan cruise season – perhaps the writing is on the wall already?

Now to change gears a bit, we do have some new DCL news, and it doesn’t involve the word cancel, huzzah! Yesterday, there was quite a shakeup in the leadership across the company. Thomas Mazloum is the new president of DCL, which falls under the umbrella of Disney Signature Experiences. He’s not new to the cruise line – he previously served as hotel director starting in 1998. Mazloum is replacing Jeff Vahle, who is keeping his leadership role, but this time for the Walt Disney World Resort.

Don’t forget to bookmark our COVID-19 update page for the latest! Wash your hands and stay well!

Thanks for joining me again this week. “Sea” you next time!

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Heather Keller, Storybook Destinations

If it's vacation, it's for Heather! When she is not on vacation (usually someplace with a big Mouse) or planning her own vacations, she is helping clients plan their own magical trips as a travel agent with Storybook Destinations. See the theme? She is blessed to have a husband that accepts her travel addiction, and two daughters who are already following in her wanderlust footsteps. Heather can be reached at Heather@StorybookDestinations.com

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