In Summer 2017, Disneyland Resort in California made its FASTPASS virtual queuing system accessible on mobile phones via a new paid service called MaxPass. The service is fairly straightforward: for the most part, you can obtain FASTPASS return times just like in the past without a need to visit a FASTPASS kiosk located near the attraction. That saves on walking and can speed up your touring.
Now when you look at a Disneyland Personalized Touring Plan, you have the option to specify that you’ll be using MaxPass.
When that option is enabled, our software assumes you can obtain a FASTPASS with no walking or wait time. Then after you click Optimize or Evaluate, getting a FASTPASS is shown as follows:
If you are using our Lines mobile app while touring, you will be able to mark a FASTPASS step as “Done”, record the start time of a FASTPASS that you obtained, and re-calculate your plan based on that return time.
Our MaxPass support provides more realistic daily plan for those who make use of MaxPass. However, there are some limitations:
- Although these are valid MaxPass maneuvers after you’ve scanned your ticket to enter the park, our software does not support obtaining FASTPASS via MaxPass before the park opens or while you are waiting in line for an attraction. Today, we simply don’t have a way to inject a “Get FASTPASS” step in the middle of another step or outside of park hours. However, we’re thinking about how this might be included in a future enhancement.
- If you arrange your own attraction order with MaxPass steps and click Evaluate, we may not handle unusual situations well. For example, if you have two “Get FASTPASS” steps one-after-the-other (you’d have to wait at least 30 minutes between those two steps, so it’s not generally a good use of time), the software may not handle that situation properly.
If you encounter anything strange with our new MaxPass support, please contact us and provide your plan’s web address (for example, https://touringplans.com/plans/1234), along with a description of the issue. This will help us make improvements for the future.