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Universal Dining: Mama Della’s at Loews Portofino Bay (Photo Review)

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Mama Della's photo review
The chickens welcome you to Mama Della’s!

With Bice, The Palm, and two Emeril’s — not to mention Pat O’s, Jimmy B’s, and Mr. Gump’s — the Universal Orlando Resort packs in more name-brand dining options per square foot than anywhere else in Orlando, including the sprawling Downtown Disney. With so many restaurants within steps to each other, a few are bound to get lost in the shuffle. Last month I returned to Loews Portofino Bay Hotel for a photo dining review of Mama Della’s Ristorante, one of my favorite underrated eateries inside Universal’s hotels.

Mama Della’s is located on the lowest level of Portofino Bay Hotel’s waterfront plaza, between Sal’s Market Deli and Trattorio del Porto. You can self-park at the hotel, and the restaurant will validate; or park in Universal’s main garage and take a scenic water taxi from CityWalk.

Mama’s home is filled with small side rooms, each with its own style.

Priced between the luxurious Bice and the family-oriented Trattorio del Porto, Mama Della’s is themed after an Italian grandmother’s home, complete with ceramic brick-a-brac and a large hearthstone fireplace.

The fireplace at the center of Mama Dell’s main dining room.

An actress portraying “Mama” herself serves as hostess (sadly, she had the night off during our Sunday night visit) and strolling musicians perform popera and Italian-American love songs tableside. The eccentric decor has been toned down a bit over the years, but you can still find more than a few colorful chickens on display.

Kitschy ceramic chickens, the hallmark of every fine Italian home.
My grandparents collected Lladro figurines of sad-eyed children,so who am I to judge?

Also, complimentary shawls and reading glasses are no longer listed on the menu, as the were when the hotel opened, but the staff will scramble to accommodate if you request them. Service was exceptionally attentive during our last visit, perhaps because it was a slow night; no fewer than 4 employees (not counting entertainers) saw to our needs.

Of course, most grandmothers don’t have a professional open kitchen looking into their living room.

The menu changes regularly, but always centers on refined renditions of rustic homestyle Italian favorites. In other words, if you are used to Olive Garden, Mama’s kitchen may shock your system with fresh ingredients and expert preparation.

My all-time favorite veal chop with mushroom stew is tragically no longer offered, but there should still be plenty on the bill of fare to satisfy. On our visit, we availed ourselves of September’s Magical Dining Month discount fixed-price promotion, but all the items we ordered were representative of ones found on the regular menu, only in larger and more expensive portions.

Following the fabulous bread service (don’t miss the rosemary bread with roasted garlic) we began with tuna tartare with fennel and orange, a delicious combination that was a refreshing change from the sushi-style tuna seasoning I’m used to; and a caprese red and yellow tomatoes, roasted peppers, soft-textured fresh mozzarella.

Not your sushi bar’s Tuna Tartare.
Heirloom caprese with fresh mozzarella.

Main courses included Veal Marsala, which was not a flat pounded cutlet but a thick, juicy strip akin to pork belly, dressed with a rich wine sauce, roasted potatoes, and garlic sautéed broccoli rabe; and a hearty layered lasagna stuffed with large chunks of ground beef and pork, imaginatively enhanced with flavors of fennel and anise.

Veal Marsala.
Meat lasagna.

After two home-run courses, desert was a surprising letdown. The tiramisu was tasty, if intensely alcoholic, but the creme brûlée had an inconsistent texture, and the sugar crust was torched past the border of “carmelized” into bitter-burnt.

Tiramisu. Beware of breathalyzer tests after eating this!
Creme brûlée, blackened Cajun-style…

Mama Della’s pricing pushes it into the “special occasion” category for most people, but you can save calories and cash by ordering an appetizer or two and splitting one of the oversized entrees. But if you can afford it, Mama makes some of the best Italian in town, in an intimate yet unpretentious environment.

You can book reservations at Mama Della’s through Open Table. Once you’ve eaten then, please leave us your opinion in the comments below.

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Seth Kubersky

Author of The Unofficial Guide to Universal Orlando. Co-author of The Unofficial Guide to Disneyland and Beyond Disney. Contributor to Unofficial Guides to WDW and Las Vegas. Live Active Cultures columnist for the Orlando Weekly. Travel and arts journalist. Theatrical director and producer.

4 thoughts on “Universal Dining: Mama Della’s at Loews Portofino Bay (Photo Review)

  • We love Mama Della’s! It’s a must do on every Universal trip. Some of the waitstaff have been there for many years, always great to see them! I get a kick hearing the wonderful strolling musicians do the Spider-Man theme.

    • I usually request some Sinatra, but I’ll ask for Spidey next time!

  • We went here on a fairly quiet Tuesday evening a couple of weeks ago.

    Would agree with most of your points.

    The food was of a high quality and portions were very large.
    The service was attentive, and the entertainment fun – if somewhat cheesy!
    The prices were reasonable value and on a par with all the other on-site restaurants.

    Think it’s a pity that more people don’t take the opportunity to visit the hotels when visiting the Universal parks, as they are themed just as well as the Disney ones.

    • Thanks for the comment! I think the hotel theming is one of UOR’s biggest undervalued assets. I can practically spend a whole day walking around the resorts without going in a park. Practically…


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