How to Make FastPass+ Reservations
FastPass+ is not only the future of trip planning at Walt Disney World, it is the present. For those of you who have grown familiar with FASTPASS since its introduction in 1999, FastPass+ is a similar system although using more current technology. In short, what FastPass+ does is allow you to make a reservation for a ride or show at Disney World from a computer, smart phone, or in-park kiosk. If you would like a more in-depth description, please read our full description of FastPass+. So, how does all of this work?
When Can I Make FastPass+ Reservations?
The answer is…it depends. Disney can’t just make it easy, can they? There are a few different options depending on where you are staying and what type of ticket you have. If you have not purchased park tickets you will not be able to make FastPass+ reservations.
If you are…
- Staying at a Disney World resort: You can make your FastPass+ reservations 60 days in advance in addition to a 10 day grace period. For instance, if your check in day is December 1, you may make FastPass+ reservations for your first day on October 2. The 10 day grace period means that on October 2 you may also make reservations for all days up to December 10, even though they are more than 60 days away.
- Staying at a non-Disney resort: You will be able to make your FastPass+ reservations 30 days in advance.
- An Annual Pass holder: You will be able to make your FastPass+ reservations 30 days in advance.
What You'll Need to Make Fastpass+ Reservations
Set aside at least 30 minutes to complete this process. You’ll also need these things to make Fastpass+ reservations:
- A valid admission ticket or purchase confirmation number for everyone in your group
- A computer, tablet, or smartphone with Internet access
- An email account that you can access easily while traveling
- An account on Disney’s MyDisneyExperience.com (MDE) website
- A schedule of the parks you’ll visit on each day of your trip, including arrival and departure times, plus the times of any mid-day breaks you plan to take
- The dates, times, and confirmation numbers of any dining or recreation reservations already made
Other information you may want to collect before you begin:
- Your Disney hotel reservation number, if you’re staying on-site
If you’re coordinating travel plans with friends or family outside of your home, you’ll also find it useful to have this information:
- The names and (optional) email addresses of the people you’re traveling with
- The schedule of the parks these folks are visiting on each day of their trip, including arrival, departure, and break times
- The dates and times of any dining or recreation reservations these folks have
The only way to make Fastpass+ reservations before your trip is to use the MDE website or app; you can’t call someone on the phone, the way you would a restaurant reservation. We think it’s easier to use the website, so we’ll describe that here; the steps on the app are similar.
The MDE website uses your email address to identify you. If you need an email account, Google’s Gmail is a good choice, and most new smartphones come equipped out of the box to work with it. Write down your email address and its password, and keep these in a safe place with you while traveling. Also, make sure that you can easily access this email account while you’re in the parks. If you forget your MDE username or password, the process for resetting those will be done through this new email address.
Managing FastPass+ Reservations Online
How do I Make FastPass+ Reservations Online?
FastPass+ reservations can be made from home using either an internet-accessible computer or a smartphone. Unless you are very comfortable with the My Disney Experience smartphone app, we suggest you make your reservations on a computer via the Walt Disney World Website. To do that takes a few steps, but is very easy to do.
- Navigate your web browser to Disneyworld.disney.go.com. Click on “Sign in or Create Account” on the top right and either sign in or follow the on-screen instructions in order to create an account.
- Next you will need to link your Walt Disney World tickets to your Disney account. From the main page, hover the mouse over “MyDisneyExperience” at the top right and click on “My Reservations and Tickets,” as pictured in photo 1.
- On the next screen, scroll down until you see the header “Tickets and Passes.” If your tickets are already listed there, go back to the main page and skip ahead to the next step. If not, click on “Link Tickets.” If you have a Magic Band you can type the 12 digit number from the inside of it in the box on the left of the next screen. Otherwise, scroll through the various types of tickets shown on the screen to find the one that looks like yours and type the highlighted ID Number into the box. Click Next.
- Now we are finally ready to make some FastPass+ reservations! From the main page, hover over “MyDisneyExperience” at the top right and click on “FastPass+.” The next screen will ask you to select a day that you would like to choose FastPasses for (as seen in Photo 2). You will only be able to select days that you are eligible for FastPasses. Clicking the calendar icon (indicated by the arrow in the photo) will allow you to select a specific day. Once you click “Select” on a day, the oval will turn green. Click Next.
- On the following screen you are asked to select who the selected FastPasses will be for. Note that only those who have tickets assigned to them will be eligible. Clicking next takes you to a screen from which you can select the park you want the FastPasses for. As of this writing you may only select FastPasses for one park per day ahead of time. A more recent change allows you to add additional FastPasses at a second park once your initial allotment is gone, but those must be done via the in-park kiosks (see below).
- Finally, it’s time to start selecting actual FastPasses! As shown in photo 3, the selection screen is split into two sides with the rides, shows, and character meetings on the left and a map on the right. Scrolling through the list on the left will show you all of your options. Clicking on the “Select” checkmark (the arrow in the photo) will select that FastPass+ for you. If there is no “Select” checkmark, that FastPass+ is not available for that day. As you select your FastPasses, the checkmarks will turn green and the map will move to show you where that particular attraction is. You are allowed to select 3 FastPass+ reservations in any one day and a weird quirk is that you must select 3. If you only select 1 or 2, Disney will automatically assign you a third, so you are better off just picking 3. Once you have chosen your 3, click Next.
- The next screen, shown in photo 4, gives you four options of FastPass+ times for the attractions you selected. In general, the options will give you a range from all morning times, to all afternoon times, to times spread throughout the day. By clicking on the tabs at the top (indicated by the red lines in the photo) you can see the different options. When you see one you like best, click Next. (the times and attractions can be changed after you make them, so don’t fuss too much about the times for all 3)
- Congratulations! You have now confirmed your FastPass+ reservations! If you would like to make more reservations for a different day, click “Plan Another Day” and go back to Step 6. Otherwise, click Next.
How do I See What FastPass+ Reservations I Have?
Compared to all the steps you just went through to make your FastPass+ reservations, checking them is easy. From the main screen, hover over “MyDisneyExperience” and click “My Reservations and Tickets,” as you did when you assigned your tickets.
Now, when you scroll down to the FastPass+ section you will see all of your FastPass+ reservations.
Making Changes to FastPass+ Reservations Online
Changing your FastPass+ reservation is actually quite easy and often allows you to customize the times to your liking. One thing you should be aware of is that Disney does not allow you to overlap your FastPass+ times, so keep that in mind when lining up those passes.
- Hover over the “MyDisneyExperience” header in the top right of the Disney homepage and click on “My Itinerary.” On the following screen, use the arrows or the calendar to select the day that you would like to change.
- Click “View Details” on any of the existing FastPass+ reservations, as shown in photo 5. Then select “Modify FastPass+.”
- Select either “Change experience” if you would like to pick a different attraction or click “Select New Time” and pick a new time from the drop down menu as shown in Photo 6.
Once you click “Update” the changes are all made. Repeating this process for all of your days will get the FastPass+ reservations just where you want them. Sadly, like everything with FastPass+, this requires a little elbow grease on your part, but it’s better to do a little work now than suffer a lot of aggravation on your vacation.
Now, what to do once you are on that vacation…
Managing FastPass+ Reservations In the Parks
There are two basic ways to make changes once you are at Walt Disney World: using the in-park kiosks or using a smart phone. Since the WiFi at the resort can get spotty and the My Disney Experience smartphone app is…less than ideal, we are going to focus on the kiosks. For a list of all the kiosk locations, make sure you review our detailed look at FastPass+.
Everything listed above that you can do from home can also be done from the many kiosks found in each of the four Walt Disney World parks. One thing to be aware of is that the FastPass+ service areas in the parks can get very busy, but the crowds vary wildly. In general, the deeper into the park you go or the less obvious the FastPass+ kiosk is, the less people there will be in line. For instance, the very visible station outside of Mickey’s Philharmagic in the Magic Kingdom often gets long lines. However, if you go into the less visible building next to Hall of Presidents or walk back to the kiosks in Storybook Circus you will often find few, if any, people.
Step by step instructions are not necessary for the in-park kiosks as they are very self-explanatory and easy to use. If you managed to use the website as described above you will have no problem at all using the iPads-in-boxes that represent the touchscreens. All directions are on the screen and there are always Cast Members nearby to help.
You can pick FastPass+ attractions, change the attraction, or change the times of the attractions quite easily by scanning your MagicBand or park ticket and following the directions. If you want to change FastPass+ reservations for multiple people, that is easily done by scanning everyone’s MagicBands prior to making the selections.
One possible advantage to making changes in the park is the presence of the Cast Member. There is some evidence that a willing Cast Member can “find” a FastPass+ for certain attractions when none are available. As with any request of this nature, be nice, be respectful, and be understanding if the Cast Member says they can’t help. But hey, it’s worth a try.
Getting Extra FastPass+ Reservations
One very important change made in April, 2014 is that you are allowed more than 3 FastPass+ reservations. Once you use all 3 of your initial FastPasses, you are allowed to make an additional FastPass+ reservation. Once you use that fourth FastPass, you may make another reservation, and so on. The catch is that these additional FastPasses must be made via the in-park kiosks. As an added bonus, these extra FastPass+ reservations can be utilized in another Walt Disney World park if you decide to park-hop.
Last updated on April 30, 2014