Walt Disney World’s current procedures require guests to have pre-purchased park tickets in order to make theme park reservations (Park Pass reservations), which are now required for theme park entry. Your park tickets must be linked to your My Disney Experience account for you to accomplish this transaction.
If you have purchased a Disney hotel room and theme park tickets online during the same transaction, it’s possible that your park tickets were automatically linked to your account. But if you purchased your tickets separately, or if someone purchased the tickets for you, it’s likely that your park tickets were not automatically linked and you have to this yourself. Here’s how.
1. Go to the website disneyworld.disney.go.com.
If you haven’t yet created a Disney account, you’ll need to create one. If you do have a Disney account, sign in. Note: If you have an account with some other Disney property (Disney+ TV, for example), the login information will likely work for this as well.
2. Go to the My Disney Experience menu and select the My Plans tab.
3. From there, locate the Park Tickets button and hover your cursor over that button to reveal the Link Tickets button.
4. Enter your Ticket ID number and then click Next.
Your ID number will be on the email confirmation you got when you purchased your ticket. If you have multiple tickets to link, you can do this by clicking on “+Add Another ID Number.” On the next screen, you’ll assign the ticket to an individual guest and then confirm the assignment. Once a ticket is partially used, the assignment cannot be changed.
After you’ve linked your theme park tickets to your account, you can go ahead and make Park Pass reservations.
Note: This process also works for special event tickets (such as Boo Bash) and other types of Walt Disney World entry tickets.