How Refillable Mugs and Soft Drinks Have Changed at Resorts Due to COVID-19 Precautions

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Many Disney fans love making use of Disney’s refillable mug program. But, due to COVID-19 things are a little different. While self-serve is not currently an option, you can still make great use of this program. Here’s how it works.

These refillable mugs are formerly known as Rapid Fill. Each mug cost $19.99 for your length of stay. Normally they are included in the Disney Dining Plan, too. Each mug entitles you to unlimited refills at the Disney hotels for the duration of your stay. This includes all Disney-owned hotels, not just the one at which you are staying. Each mug has an RFID chip that communicates with the soda fountain machines to indicate if the mug is still valid or not.

Artist’s Palette Counter Service at Saratoga Springs
Artist’s Palette Beverage Service at Saratoga Springs

With COVID-19 precautions in place you can no longer refill the mug yourself. Sorry folks, this does mean not combining drinks to make your own magical concoction. Instead, there is a table placed near the soda fountain, and staffed by a Cast Member. Simply place your open mug on the table. Keep the lid with you. The cast member will ask for your drink order and will fill it for you, leaving you to place the lid back on the mug. Easy, right?

Artist’s Palette Beverage Service at Saratoga Springs

This is also the case with regular fountain drinks too. Simply show your receipt and let the Cast Member know what you want to drink, and they will place the filled drink on the table. There can be a crowd in the mornings as guests head out to the parks, though I didn’t feel it was much different than the crowds that would gather to fill their own mugs in the mornings back in the before-time. Just keep your distance, of course.

Are you a fan of Disney’s Rapid Fill program? Will this new process change your use of it?


Born and raised in the land of sunshine and dreams come true, Dani is a proud Orlando Native who loves sharing her hometown with others. She's worked in nearly all of Orlando's theme parks, on board Disney Cruise Line, and in hotel management. Follow her on Twitter and Instagram @thisfloridalife

2 thoughts on “How Refillable Mugs and Soft Drinks Have Changed at Resorts Due to COVID-19 Precautions

  • December 30, 2020 at 11:41 am

    I’m currently on my 2nd Disney trip since it reopened….and I’ve stayed at one of the value resorts both times. The drinks are being handed out in the restaurant …. no receipt or mug needed. You just walk up and ask for what you want.

  • January 9, 2021 at 5:42 pm

    Not sure what you are saying. So drinks are free?


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