How Refillable Mugs and Soft Drinks Have Changed at Resorts Due to COVID-19 Precautions

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Many Disney fans love making use of Disney’s refillable mug program. But, due to COVID-19 things are a little different. While self-serve is not currently an option, you can still make great use of this program. Here’s how it works.

These refillable mugs are formerly known as Rapid Fill. Each mug cost $19.99 for your length of stay. Normally they are included in the Disney Dining Plan, too. Each mug entitles you to unlimited refills at the Disney hotels for the duration of your stay. This includes all Disney-owned hotels, not just the one at which you are staying. Each mug has an RFID chip that communicates with the soda fountain machines to indicate if the mug is still valid or not. Since the Dining Plan is currently suspended, the only option is to purchase the refillable mug which is currently priced at $19.99.

Artist’s Palette Counter Service at Saratoga Springs
Artist’s Palette Beverage Service at Saratoga Springs

With COVID-19 precautions in place you can no longer refill the mug yourself. Sorry folks, this does mean not combining drinks to make your own magical concoction. Instead, there is a table placed near the soda fountain, and staffed by a Cast Member. Simply place your open mug on the table. Keep the lid with you. The cast member will ask for your drink order and will fill it for you, leaving you to place the lid back on the mug. Easy, right?

Artist’s Palette Beverage Service at Saratoga Springs

This is also the case with regular fountain drinks too. Simply show your receipt and let the Cast Member know what you want to drink, and they will place the filled drink on the table. There can be a crowd in the mornings as guests head out to the parks, though I didn’t feel it was much different than the crowds that would gather to fill their own mugs in the mornings back in the before-time. Just keep your distance, of course.

Are you a fan of Disney’s Rapid Fill program? Will this new process change your use of it?

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Dani

Born and raised in the land of sunshine and dreams come true, Dani is a proud Orlando Native who loves sharing her hometown with others. She's worked in nearly all of Orlando's theme parks, on board Disney Cruise Line, and in hotel management. Follow her on Twitter and Instagram @thisfloridalife

15 thoughts on “How Refillable Mugs and Soft Drinks Have Changed at Resorts Due to COVID-19 Precautions

  • December 30, 2020 at 11:41 am
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    I’m currently on my 2nd Disney trip since it reopened….and I’ve stayed at one of the value resorts both times. The drinks are being handed out in the restaurant …. no receipt or mug needed. You just walk up and ask for what you want.

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  • January 9, 2021 at 5:42 pm
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    Not sure what you are saying. So drinks are free?

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    • February 21, 2021 at 8:34 am
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      Hey Mike, the price of the refillable mug is currently $19.99 and it is valid for the length of stay. I revised the article a little to make this more clear, hopefully. Thanks for reading.

      Reply
  • February 20, 2021 at 4:13 pm
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    If you purchased the refillable mug.

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  • February 20, 2021 at 4:25 pm
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    Yea, we went about a month ago. We bought mugs for everyone because it’s the right thing to do. But we’d just walk up with one mug and order however many we wanted because they don’t touch your mugs. It was silly IMO.

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  • March 7, 2021 at 7:08 pm
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    We are planning a trip in May. Does Art of Animation have the stainless refillable mugs? Thanks.

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    • March 8, 2021 at 3:53 pm
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      Last we checked they did. Things could be different in May, if our team happens to be at Art of Animation close to May we’ll keep an eye out. Have a great trip!

      Reply
  • March 22, 2021 at 12:05 pm
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    Coronado springs is not doing refillable mugs, and according to a cast member at the pool bar, they have not ever since reopening in 2020

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    • March 22, 2021 at 7:14 pm
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      Hey thanks for this, Holly. That is very interesting and so far the only resort we’ve heard of that being the case. We’ll dig a little deeper. The only assumption I can make is that Coronado Springs has contracted with a third party to run practically all of their food and beverage operations and that might be the reason for the lack of it.

      Reply
    • March 30, 2021 at 2:04 pm
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      This is correct. I was at Coronado Springs over winter break and they were not doing refillable mugs.

      Reply
  • March 30, 2021 at 12:36 am
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    Does anyone know what the mug at Pop Century looks like right now?

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    • March 30, 2021 at 1:18 pm
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      Hey Amber, I believe all resort mugs look the same and are changed every few months. I plan to head to All Star Movies tomorrow and can see about us sharing a photo on our Instagram channel (@TouringPlans) if you want to keep an eye out.

      Reply
  • April 20, 2021 at 8:01 pm
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    Is Old Key West currently doing refillable mugs? We were are Coronado in Sept. and as you have stated, they were not doing them at that time.

    Reply
  • May 2, 2021 at 8:06 pm
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    Hi can I purchase the refillable Disney mug online to take to the Disney Parks such as Epcot, Animal Kingdom, and Magic Kingdom.

    Reply

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