If you’re visiting Disney World, using the free Disney Genie and Tip Board features is useful even if you don’t purchase Genie+. Refreshing wait times and scrolling can be a hassle, but pinning your favorites to the top makes Genie easier to use in the parks. I’ll walk through this setup and show you how it can make it faster to book Lightning Lanes or check wait times. (Last updated/republished May 24, 2023)
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For info about how to make Lightning Lane reservations, see our separate walkthrough. This article is only about how to set up Genie in the My Disney Experience app so that you can use it like a pro while you’re touring. Unlike the paid Genie+ add-on, these features are free and anyone can use them.
If you have park tickets and you haven’t made reservations yet, you can practice by making a park reservation for the current day (if one is available) and walking through the setup. If your ticket doesn’t need a reservation, you can just practice away! This will not use up your ticket admission if you don’t enter the park.
Start by finding the “Get Started” card, which might show on the app’s home screen. You can definitely find it by clicking the hamburger menu and going to your “My Genie Day” tab. If your ticket needs a park reservation, then make sure you have one before getting started.
You’ll pass through some startup screens to select the date and park and choose who will be touring with you. (Screenshot) If your ticket requires a park reservation, then your reserved park is selected by default, and if you don’t have a park reservation you won’t be able to proceed. If your ticket doesn’t need a park reservation, you’ll select the park of your choice. Next, you’ll arrive at the “My Top Picks” screen. The Attractions are the most obvious, but you can also select Entertainment and Dining.
After making your top picks, you’ll come to a second set of screens where you can personalize based on your interests. (Screenshot) These can be helpful when Genie makes recommendations, but they aren’t as critical as the Top Picks. They’re most useful if it’s your first visit.
Next, select whether you’d like to see height or accessibility requirements. I’ll show you later how these choices affect the display when you’re touring. And Disney is always happy to take your money, so if you’re setting up for the current day you can buy Individual Lightning Lanes and Genie+.
After the last screen, you’ll come back to either My Genie Day or the Tip Board.
Reaping the Benefits
As you’re touring in the park, your Top Picks will be right at the top of your Tip Board. This makes it easy to see the wait times and forecasts for the rides you’re most interested in. Drag and pull from the top of the screen to refresh the wait times and Lightning Lane windows.
If you’re making Lightning Lane selections, this can help you keep track of the return windows. (Or to be the fastest finger if you’re making the first one of the day). For 7 a.m. booking speed, pin only the attraction you want to reserve so that it will be right at the top.
Your favorites are also pinned on the Dining tab. For Quick Service, you’ll see the Mobile Order window and can click to order food. Table Service restaurants show the next available reservation, or you may see the button to join the Walk Up Waitlist if they are full.
I like to adjust the list as I’m touring to remove things I’ve already done and don’t want to track anymore. Clicking “Edit Selections” will bring you right back to the Top Picks screens and you can make changes. Clicking “Change Park” lets you see the Tip Board for a different park.
You’ll see your Lightning Lane or dining reservations on the “My Day” screen, along with Genie’s picks. We don’t recommend taking Genie’s suggestions as a touring plan, because we find it’s not very efficient. But your selections during setup affect what you see on this screen, including reminders about time-sensitive things like mobile orders. In particular, the accessibility settings affect how the cards appear – see the screenshot below for comparison. And if you’re new to the parks, selections from the “My Interests” screen might help Genie to find you cool stuff you would have overlooked.
If you’d like to completely redo your Genie setup, select “Edit My Selections” or “Change Day” from the top of the My Day screen. This lets you change the members of your party, the accessibility settings, and everything else you chose when you did the initial setup.
Unfortunately, you can’t use this to select a different park from the one you have a reservation at. But you can set up a second park for hopping if you click in the right place.
Setting Up Park Hopping in Genie
If you’ve set up one park then you might notice that if you change the park from the Tip Board you won’t see the option to edit your selections. If you’re park hopping, how do you make picks in Genie for a second park on the same day?
Note: you don’t need to customize Genie for a second park in order to book Lightning Lanes and dining in that park, just like you don’t need to customize it at all for your first park. It just makes it more convenient to use.
If you’d like to set up Genie for park hopping, scroll down on the “My Genie Day” tab until you see the option to “Plan for your next park”. Select it, and you’ll be asked for your start and end time, then led through a familiar set of screens.
When you’re finished, your Genie Day tab will show recommendations for both parks, and when you change the Tip Board to your second park you’ll see your Top Picks are pinned.
Frequently Asked Questions
Do I need to customize Genie to make Lightning Lane reservations?
No, you don’t. It just makes it more convenient because it’s easier to find the attractions you want to book without scrolling.
How do I change my Top Picks on the Tip Board?
Select “Edit Selections” from the top of the Tip Board. This allows you to change just your top picks, whereas making the same selection from the “My Day” tab forces you to redo the entire setup.
How do I redo my whole Genie setup?
Select “Edit Selections” from the top of the “My Day” tab.
How do I see the Tip Board for a different park?
At the top of the Tip Board, select “Change Park” right under the park icon and the date. This change is “sticky”; Genie will remember it until you change it back even if you close the app and relaunch it.
How do I pin attractions for a park that I hopped to?
Scroll down on your “My Genie Day” tab until you see an option to “Plan for your next day”. Click here and set up your next park.
After I choose a park, why does it say that nobody is eligible?
You can only select the park you have made a Park Pass reservation for. If you see this after selecting “Plan for your next park”, then it means that park hopping is not available with your ticket.
How do I buy Genie+?
Look for a banner at the top of the Tip Board, or a card on your “My Day” tab.
Can I set up Genie for a future date?
Yes. Within the next week or so, you can set up Genie for any day that you have a park reservation.
How do I make Lightning Lane or Individual Lightning Lane reservations?
What’s your favorite tip for customizing Genie? Let us know in the comments!
(Originally published August 17, 2022)