When I’m in the parks, I like to get to my touring plans in the Lines App. I can record wait times, check off steps, and reoptimize on the fly. But when I’m a few weeks out from my trip, I like to try out different options by making my plans in a web browser. It’s a little less clicking, a few extra features, and — let’s be honest — a bigger screen. Here’s your how-to walkthrough for creating a personalized plan in a web browser, including instructions for entering Lightning Lane times.
Just need help with one little thing? Click on any of the links below to go straight to that section. Only have your phone on you right now? Click here for the Lines App version of this tutorial.
- Creating a Custom Touring Plan (from scratch)
- Creating a Touring Plan From a Premium Plan
- Optimizing the Plan
- Modifying a Plan
- Adding Lightning Lane Reservations to Your Plan
- Troubleshooting FAQ
As you go through, you can also click any image to enlarge it.
Creating a Custom Touring Plan
There are quite a few places on the website that have links to start a new personalized plan. If you found one already and clicked it, great! If not, start here: Disney World Personalized Plans. Click the big blue “Create a Plan” button, and you’re off!
On the next page, you’ll enter the basic information. Choose a name for your plan (1), select the date (2), and the park (3). After choosing the date and the park, you’ll see the park hours appear along with the rest of the options. Use the radio button to indicate whether you’ll be using any early or late entry options that are available on the date you’ve chosen (4), change the start and end time if you choose (5), and optionally enter information for the top notes and bottom notes (6). Then click “Proceed To Attractions”. You can come back and change any of this information later, except for which park you’ve chosen.
On the next screen you’ll select attractions, including Shows, Parades, and Seasonal items. Click the plus sign to add an attraction to your plan. When you’re done making selections, click “Proceed To Meals & Breaks”
In the next screen you’ll add any meals or breaks you plan to take. Start by selecting a restaurant from the dropdown, and you’ll see the Location Info box pop onto the screen at the right. Select the time and your flexibility (how much “slosh” you’re willing to allow to your arrival time), as well as how long you plan to spend eating. Confirmation Number and any notes you might want to add are optional. The critical step is to click “Add To Plan” before selecting “Proceed to Evaluate & Optimize”.
You can add multiple meals or breaks to the plan at this step; you’ll see them appear at the bottom. And if you want to see what your plan looks like before deciding when you’d like to take your meals or breaks, you can simply pass through this step and add them in later.
After adding your meals & breaks you’ll be taken to a screen with your plan steps on it, but no timing information. Skip ahead to see how to Optimize or Evaluate your plan.
Creating a Touring Plan From a Premium Plan
Begin at Disney World Touring Plans, and select the plan that you want to use. Here, I’ve chosen the Magic Kingdom One-Day Touring Plan for Parents with Small Children. Click the button to “Copy This Plan!”.
After a short pause, you’ll see that the plan is copied. The plan name, date, and times are set automatically, and will usually not be what you had in mind. Use the edit button on the bottom left to adjust them to your liking, and to indicate whether you’ll be using Early Theme Park Entry and add any personal notes.
You may see a banner letting you know that action is required and the plan cannot currently be optimized or evaluated. This usually means that an attraction in the plan will be closed on the date you’ve copied the plan to. When you click for more information it should be clear what you need to do, but change the date before you do anything. Since this is often related to attractions that are closed for scheduled maintenance, changing the date may make the banner go away!
In the next section, you’ll see how to Optimize or Evaluate your plan.
Optimizing the Plan
Once your plan is created you’ll see “cards” with each step, but no information about how long the steps will take — no wait times, no walk times, no ride times. To see how your day’s going to go, you’ll need to either optimize or evaluate the plan. What’s the difference? When you optimize, the software chooses the most efficient order. Evaluating lets you choose what order to put the steps in, and the app will just tell you how long it will take.
You’ll need to optimize or evaluate every time you make any changes to your plan, so it won’t take long to become familiar with the process. Before you optimize the first time, you’ll want to set your wait/walk and walking speed preferences using the sliders shown below.
Setting the wait/walk slider to “Minimize Waiting” may result in more criss-crossing the park. Setting it to “Minimize Walking” may mean slightly more time in lines or between attractions in order to keep your walking time down. The Walking Speed slider controls how much time the plan allows to get from attraction to attraction.
After you set the sliders, go to the bottom of the screen (just above the map). Click Optimize or Evaluate, whichever is your preference. You’ll see a spinner as the plan goes to the server, and it may take a few minutes for the calculations to come back.
When the optimizer is done you’ll see that the step times are filled in on each card. At the end of the steps you’ll be able to see the total time for each of In Line, Busy, Free, and Walking. These totals are one of the features that are only available in the web browser, and they are very useful if you want to try changing around the order of your steps. You’ll know instantly if you’ve made things a lot worse than what you got from the computer overlords!
One thing to know when using Evaluate is that for any step such as a meal or Lightning Lane reservation that needs to be at a specific time, you may need to do a bit of tinkering with the step order to ensure that those events are in their “proper place” in the timeline. You can adjust the order of the steps either by using the “Move Up/Move Down” buttons on the bottom left of each card, or by simply grabbing the card with the mouse and dragging it to the correct location.
There are a couple more things to mention here: the Map and the history. These are the other features that are available only in the browser, and they are very useful.
Underneath the Evaluate/Optimize box, you’ll see a high-level map of the park with the order of your steps marked onto it. This is your chance to look and see how much criss-crossing you’re doing and if you want to try to make any adjustments.
All the way at the bottom, underneath the map, you can see the calculation history for the last several times you optimized or evaluated. Clicking “Activate Old Result” next to any of the plans will bring back the calculations for that older version and make it current. If you’re experimenting, it’s like an undo button — but it’s even better because you can undo 3 or 4 steps at one time if you choose.
Modifying a Plan
To adjust the order of the steps: grab the cards and drag them, or use the “Move Up / Move Down” options at the bottom left of each card.
To add an attraction, meal, or break: use the buttons at the bottom of the plan, right underneath the totals.
To add a note to a step, or edit the details of a break or meal reservation: use the Edit button on the card for the step.
To delete a step: click the ‘X’ next to the edit button on the card for the step.
To edit the arrival/departure time, plan notes, or other basic plan information: use the Edit button in the plan header at the top.
When you’re finished, press don’t forget that you’ll need to Optimize or Evaluate to see the effect of your changes!
Adding Lightning Lane Reservations to Your Plan
The process for adding a Lightning Lane (LL) return time is the same whether it’s an Individual Lightning Lane time or a reservation that you made through Genie+. If you have DAS reservations, you can enter them into your plan as Lightning Lane reservations.
Begin at the top of your plan, just under the Basic Info section, and click the yellow bar labeled “Advanced Options”. The Lightning Lane panel will unfold — click the gray button marked “LL” at the top right.
A pop-up will appear; use the drop-downs to select the attraction and the start time of your LL window. If you have more than one time to enter, click the “Add Return Time” button (highlighted in the screenshot below), and a new row will appear that you can fill out. When you’ve entered all the LL’s you plan to get, click “Save”.
After clicking Save, you’ll immediately see your reservations in the yellow window, and the Lightning Lanes will be marked to indicate whether you need to get them using Genie+ or as individual purchases. Don’t forget that you’ll need to Optimize or Evaluate in order to see your reservations reflected in your plan steps.
If you’d like to edit the reservations you’ve made, or to add more, just click the LL button again to return to the pop-up.
You may notice that once you’ve added an LL reservation to your plan, you’ll see a new dropdown. This asks whether or not you want to force the use of Lightning Lane even if it would cause your plan to take more time overall, and applies to both Genie+ LLs and individually purchased LLs. In general, you’ll want to say No — if your planned Lightning Lane won’t help you save time, you’d like to know so that you can change it! But sometimes there can be good reasons to say Yes that reflect things that you know and the plan doesn’t. For instance, if another family member will be joining you later in your touring, you might need the Lightning Lane to occur at a specific time so it can include them.
You’ll see an LL button on the card of steps that offer Genie+ or ILL access. This button is reserved for future use with forecasted times; if you want to update or delete the LL reservations that you’ve entered you must go to the section at the top.
Warning: If you’re adding reservations for a future plan to explore “what-if” scenarios and figure out how much you can get done, that’s great! We love to see people try different things and get a feel for how much they can do in one day. Just remember, unless it’s a DAS Advance selection you don’t really have that reservation until you make it in MDE on the day of your visit. Also, putting it in your plan in advance doesn’t guarantee that Disney will give you the time you’re shooting for! Make sure and remember to clear out any “phantom” times before you actually start touring.
Hopefully you’ve found your way through everything, but here are answers to some frequently asked questions. If you don’t find your answer here, please submit a ticket and we’ll do everything we can to resolve your problem.
I know I added a meal/break in the “Add Meals & Breaks” step, but I don’t see it on my plan.
Most likely you didn’t click “Add To Plan” before clicking the button to proceed. If you fill out the screen and then simply click proceed without actually adding the meal (or break) to your plan, you won’t see it later. The good news is this is easy to fix — just select “Add Meal/Reservation” or “Add Break” at the bottom of your plan steps, and you can add in what’s missing.
When I click the ILL or LL button for an attraction, I just get a pop-up saying forecasted return times will be supported in the future. How do I enter a Lightning Lane time for this attraction?
The buttons on the attraction cards aren’t currently in use. Instead, near the top of the page, click the folding section marked “Advanced Options” (it’s yellow). When this section opens click the gray “LL” button on the top right to enter return times for Lightning Lane reservations you’ve made (or plan to make).
In the future (we’re aiming for Spring 2022), our software will be able forecast Genie+ return times and provide computer-optimized recommendations about which selections to make via Genie+, as well as when you should make them.
I canceled a Lightning Lane, how do I remove the time from my plan
Go back to the LL button that you used to enter the reservation and open the pop-up. You’ll see a trash can to the right of each entry: use this to delete the reservation time.
I want to add a reservation, but I can’t find the experience.
A very few reserved experiences such as Bibbidi Bobbidi Boutique and Savi’s Workshop are directly supported in plans; when you click “Add Meal/Reservation” you’ll see these under “Non-dining experiences”. For all other experiences such as Dessert Parties, Tours, etc., you’ll need to represent your reservation in your plan by using a Break. You can give the Break the name of your experience, and if desired you can put the confirmation number in the notes for easy access.
I optimized my plan and there’s a huge break in the middle that I don’t really want
If you don’t want to add more attractions to your plan, the easiest way to address this is to change the end time of your plan. If your plan ends at 8 p.m. and the break is 2 hours long, changing the end time to 6 p.m. should close up the space so that you’re touring continuously.
I have a DAS reservation that doesn’t have an end time, how do I get the plan to see that?
DAS Advance Selections that are made prior to arriving in the parks have an end time, exactly like the Lightning Lane reservations. However, DAS reservations that are made while touring (either in the app or at the blue tent) do not have an end time. Unfortunately, Lines isn’t able to recognize that your DAS reservations don’t have an end time, but there is a workaround that should help many people.
Let’s say you have a same-day DAS reservation for Big Thunder Mountain at 2 p.m. If you’re fine doing the ride between 2 and 3 p.m., great! You don’t need to do anything. If, for any reason, you’d prefer to do Big Thunder Mountain between 4 and 5 p.m., then enter the reservation time for 4 p.m. You’ll know that in reality you can ride any time after 2, but the optimizer will put the attraction into your plan around the time that you want to experience it.
Still don’t see your answer? Check out the Personalized Plans section of our Help Center.