Stroller Rental Companies Near Walt Disney World

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There are many options for parents who require strollers when coming to Walt Disney World. They can bring their stroller from home, rent one at the parks, or rent from an off site company. If they decide to rent off site, there are several companies to pick from, so which do they choose? Luckily, decided to rent strollers from four different companies and compare.

Our Guinea Pigs!

I was joined by Shelley Caran, a blogger at On The Go in MCO and We booked a room at All Star Sports (to have the strollers delivered to), grabbed our kids, my sons aged 3 and 18 months, and her 5 year old daughter, and ordered strollers from four different companies to take to Walt Disney World. I reserved all of our strollers the week before using the company’s websites. We rented from Kingdom Strollers, Magic Strollers, Orlando Stroller Rentals, and Baby Wheels Orlando. To keep things even, we ordered the same strollers (City Mini Single) and same accessories (a rain cover) from each company. When we checked in at noon, all of our strollers had arrived and we were ready to go to Walt Disney World!

Kingdom Strollers
Kingdom Strollers had a clean, easy to use website. They offered multiple types of strollers, and even rent full sized cribs. My biggest complaint with them was that they didn’t have very detailed instructions with the stroller. There were directions how to fold and open it, but that was all. If I had not had instructions provided by other companies, I would not have been able to figure out how to recline the seat. Another fairly superficial thing that I find important in a stroller, is a cup holder for me. When I am outside in the heat at Disney World, I almost always have a drink with me, and need a place to put it while I push. Kingdom Strollers was the only company to not provide a “parent console” that included a cup holder. Every other company offered it either by default, or upon request. Kingdom was the only company to send a follow up email. It just said thank you, and they hope to see us again, but it was a nice gesture. The stroller itself was in good condition, except that we did not receive our rain cover we requested.

I called Kingdom Strollers and spoke with Matt, who said that sometimes they run out of covers, so they just short people. I asked him do double check that I was one of the people who was shorted that day. I did not want it to have gotten lost in the luggage holding area, and then be charged for it. He said he did not have the list in front of him, but he would make a note of it. I asked for a return phone call, just to confirm, and he refused and said it was unnecessary since he already made a note and everything would be fine. I found it frustrating that they shorted us the rain cover, without any notice. If it had been rainy season at Walt Disney World, that would have been enough reason for me to use a different company.

Carry bag from Magic Strollers

Magic Strollers
Magic Strollers is the newest offering from Owner’s Locker. Their strollers come in a nice, black, carry bag; you have to attach the wheels yourself, which is not difficult, but a bit annoying. They sent us a text when our stroller was dropped off, which was reassuring. It was good to know our stroller was ready and waiting when we got to the resort. Magic was the most strict on drop off and pick up times. Strollers are dropped off at 10am and picked up at 2pm. If you need your stroller for earlier than 10, they recommend you have it dropped off the day before; if you need it later than 2, then they ask you to pay for an additional day. This stroller also came with few instructions, but did include a certificate from the company that cleaned and sanitized the stroller. This stroller was also in good condition, although the wheels could have used a bit of WD-40.

Orlando Stroller Rentals
Orlando Stroller Rentals is probably the most well known of the rental companies. However, it was one of the more expensive companies we rented from, and the only company that made us pay for a rain cover if we wanted one. Their website was easy to use, although they had fewer add-on options than the other companies. The stroller we received was mechanically in good condition, but the fabric was torn and worn out in several places, and had a couple of stains. On the day we returned the stroller, I got a phone call at 4:15pm, 15 minutes after the designated pick up time, and a very terse voice mail telling me my stroller should already have been returned to bell services. I called the company and informed them the stroller had been handed over to Walt Disney World Bell Services at 10 that morning, and there seemed to be some mistake. About 40 minutes later, I received a call saying there had been a mistake. I understand mistakes happen, but the original voice mail was rude, and accusatory, which was uncalled for, especially since it was not my mistake.

Baby Wheels Orlando
If I ever need to rent a stroller in Orlando again, I would rent from Baby Wheels Orlando. They had, by far, the most detailed instructions, they were incredibly flexible with pick up and drop off times, and they had the best selections of add-ons, many for free. They were not the cheapest company, nor were they the most expensive. They sent a text the morning we checked in confirming our stroller was there, and were extremely helpful when I needed them.

Remember how Kingdom Strollers did not include my rain cover? Well, when you order identical strollers from four different companies, things can get confusing. I originally thought it was the Baby Wheels rain cover that had been forgotten. I called and spoke with Keith, who assured me cover had been delivered, told me exactly where it should be, and asked me to check again. I told him it was most definitely not there. Less than 15 minutes later, Keith called me from bell services at All Star Sports. He drove all the way there to talk with Bell Services and find out what was going on. We quickly figured out that it was my mistake, but I was impressed that Keith went out of his way to make sure that we all knew what had gone wrong. Also, he could not have been nicer about my mistake, even though it caused him to go out of his way.

Have you rented a stroller for a Disney World vacation? Who did you use? What did you think?

Stroller Prices

73 thoughts on “Stroller Rental Companies Near Walt Disney World

  • March 26, 2012 at 11:34 am

    We have used the last two trips (2011/2012). Customer service is great and the price is fabulous. It was a little over $50 for Sunday delivery and Thursday p/u. That price included insurance, in case in broke or was stolen etc. All of this is great, however the MAIN reason I rented from them-size of stroller. They are the only ones, that I found, carry the 75# weight limit stroller. All of the others are 50# limits. That meant in 2011, my 9 year old could get in at the end of a few long park day and my hubby carried the 2yo. This year, it meant that my 3yo turning 4yo

    • March 26, 2012 at 11:37 am

      (posted from iPad to quick) anyway my son turned 4 while we were there and is close to 45#, had plenty of room in the 75# stroller. He is cramped in the 50#. So if your child needs more room or is older then I highly recommend the 75# limit!

    • February 13, 2013 at 9:32 am

      thanks so much for this! i was having a hard time finding a company with a larger limit and i have no idea why.

  • March 26, 2012 at 11:36 am

    We rented a BOB Revolution dual stroller from Orlando Stroller Rentals when we were at WDW at the end of December and highly recommend them. We had them drop it off at the Beach Club and pick it up at All Star Sports and everything went off without a hitch.

  • March 26, 2012 at 11:38 am

    I was lucky enough to win a stroller rental from OSR simply by “liking” their Facebook page! So, obviously very impressed so far… 😉

    • March 26, 2012 at 12:39 pm

      Free is always awesome!

  • March 26, 2012 at 11:44 am

    I recommend Orlando Strollers to Go:

    They are easy to work with and I have loved all the strollers I have reserved from them. I first worked with them when both my sister and I were going to be in Disney together-we thought a double stroller would be easier than two single strollers. The Phil and Ted double stroller was a dream to push, easy to fold and awesome for my daughter and nephew. On my last visit we used the double Urban Mountain-also fabulous!

  • March 26, 2012 at 12:30 pm

    What you didn’t tell us is what the cost was, how the cost compares to renting from Disney at the park, and what it was like transporting the strollers to/from the parks, and just an overall “Is it worth renting outside the park vs. inside” summary. I feel like this review needs more info to be useful.

    • March 26, 2012 at 12:39 pm

      Sorry about that. The cost depends greatly depending on how long of a trip you are taking. I linked to a previous post on the blog that compared off-site companies to renting from Disney. Since that post tackled the comparison, I decided not to. As far as transporting the strollers to and from the park, it isn’t really any different than any other stroller. Strollers still need to be folded on busses, and how that compares to bringing your own stroller from home depends on what type of stroller you have.

      • March 27, 2012 at 2:22 pm

        The other factors to consider are the time it will take to rent and return the park strollers, and the fact that the stroller stays in the park. That may mean carrying exhausted children, backpacks, diaper bags, etc from the stroller return to Disney transportation. Daily park rentals are $31/day or $27/day for a double stroller if reserved for multiple days. They are made of hard plastic, and I’ve read they can be difficult to push. They don’t include cupholders, coolers or a raincover, either. From Baby Wheels, I’m getting a high-end Baby Jogger double stroller for 6 nights with everything for $65.00($80.00 with theft/damage insurance). They drop off and pick up the stroller at my resort. It’s a better deal than a park rental and much easier on me.

    • March 26, 2012 at 12:44 pm

      At the bottom of the post I have added a link to my spreadsheet with prices for the different companies over different date ranges. Hope that helps!

  • March 26, 2012 at 12:36 pm

    Orlando Stroller rentals has a stroller for up to 100lbs. I have a 10 yo with special needs who can walk but a day in the park is to much for her. This is the only company I have seen that has a stroller big enough for her.

    • March 16, 2013 at 11:55 am

      was it hard to maneuver around the park? we are in the same situation..

    • July 5, 2013 at 9:57 am

      Thank you for posting about your situation. I have an almost 10 year old with similar special needs. Will look into this at their site for our trip this fall.

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  • March 26, 2012 at 12:44 pm

    We’ve rented from A Baby’s Best Friend in Orlando 3 times for strollers. The first time back in 2005 we got a regular stroller, can’t even remember what it was. teh other 2 times we’ve rented double jogging strollers. Good service, comparable prices, clean equipment and easy pick up drop off. They also have a full line of cribs and other baby equipment, plus mini fridges and stuff like that. Good service.

  • March 26, 2012 at 1:06 pm

    We rented from Magic Strollers in January. My only complaint about them is that they texted EVERYONE who got a stroller delivered that day in one big text – so I then ended up copied on multiple conversations about other people’s strollers … seemed unprofessional and if our data plan didn’t include unlimited texting would have been costing me money as well.

    • March 26, 2012 at 1:09 pm

      Oh wow, I can definitely see where that would be annoying. I didn’t have that issue, so maybe they have changed the way they text people.

  • March 26, 2012 at 1:47 pm

    We rented from Orlando Strollers last fall and we are planning to rent again from them this summer. We have slightly older kids (4 & 6). They always start out walking, but by midday, they are wiped and the stroller is a lifesaver for them. The reason I like Orlando Strollers is because they have a big, sturdy stroller (the City Double) that ALSO folds up super easily. The seats are really roomy, so even my 6-year-old is comfortable. We were super impressed by their customer service (always very friendly).

  • March 26, 2012 at 1:51 pm

    Are there any off property stroller rental companies for Disneyland?

    • March 26, 2012 at 1:57 pm

      The only one I know of is City Stroller Rentals, but I have heard good things. If there is enough interest, we can look into doing a Disneyland study as well.

  • March 26, 2012 at 3:34 pm

    I used magic strollers and was very happy with the experience. The only issue with any of them is that a jogging stroller is great in the parks but a pain on transportation.

  • March 26, 2012 at 5:22 pm

    Thanks for the helpful write-up! I’ve had a number of people ask me about these services in the past and unfortunately, all I could tell them was that they were probably a better choice than renting from WDW. I’ll definitely be bookmarking this post.

  • March 26, 2012 at 7:40 pm

    I decided to make my June reservation with Baby Wheels. They are the only ones that include ALL the accessories (parent console, cooler, and rain cover, gliding board) at no additional charge. My rental fee for a double City Mini jogging stroller for 6 nights, including $15 insurance for theft or damage (I’d rather pay $15 than worry about replacing a $400 stroller!) was $80.00 plus $5.60 tax.
    Also, the weight limit on these strollers is 100 lbs. I verified that on the manufacturer website.

    Additionally, they offer a case of 24 water bottles for $9.99. That’s on par with Garden Grocer prices, if that’s all you’ll need. Off-topic: I decided to buy 4 Britax filtered water bottles, so I wouldn’t have to lug a dozen bottles of water to the park each day. Apparently, the tap water in Orlando and WDW tastes pretty bad. The filters will take care of the problem and I can get free ice water from the counter services. :o)

    Baby Wheels is a fairly new business, but so far the reviews look really good. You may want to check them out before you make reservations elsewhere. In my opinion, you get more bang for your buck.

  • March 27, 2012 at 8:46 am

    The first day of our vacation, we headed to Wal-Mart and purchased a lightweight stroller for $40. It was less expensive than a week’s worth of rentals and served our family well.

    • March 27, 2012 at 2:08 pm

      I guess it all depends on what your needs are. Most lightweight/umbrella types of strollers only accommodate up to 30-35 lbs max. I need a stroller that’s heavy-duty enough to support two tired 40 lb kids (ages 6 and 4). The Citi Mini rental gives me 20 lbs of weight to spare, storage, a strap-on cooler, and a stroller that is easy to push and maneuver through crowds. To me, it’s worth paying the extra money.

  • March 27, 2012 at 10:58 pm

    I read this post w/in mins of booking my reservation w Orlando strollers, so I emailed a cancellation with a simple statement of reading a negative review. I got a super quick follow up email from the owner who went out of their way to assure me they were very concerned & wanting to make sure I knew more about the company & their commitment to customer satisfaction & reliable rentals that even the maker of the strollers recommended Orlando strollers. When an owner will respond to a 1 line email cancellation with such concern, I have to give them the due diligence of trying it myself. Plus, i found Orlando strollers thru the unofficial guide, so I have some trust in that recommendation. I’ll update in may after my rental & I feel fairly certain based on the other comments for this review that Orlando strollers normally gives a better experience. Thanks for all the info – I appreciate everyone looking out for others!

  • March 29, 2012 at 12:09 pm

    Things must have changed. We rented a double stroller from Kingdom last November and part of the reason I chose that company is that they included a free parent console with cupholder. The other company I checked (I think magic) did not even provide it as an option as they didn’t want the stroller getting dirty.

    Did you confuse companies or did the policy change?

  • March 29, 2012 at 12:10 pm

    I just went and checked and all strollers from Kingom include a “FREE parent console”

    • March 29, 2012 at 12:28 pm

      My stroller from them most definitely did not have a cup holder. I will look into this more and update if needed. Thank you!

      • March 30, 2012 at 10:29 am

        Saw 3 strollers yesterday at Magic Kingdom from this company and they all had cup holders.

  • March 29, 2012 at 5:52 pm

    We have rented from Kingdom Strollers three times now and every time there has been a cupholder attachment with our stroller. Our experience with them has been fabulous. We did not ask for a rain cover on our last trip thinking we didn’t use it the two times before. When we got our stroller, it had a rain cover with a note from Matt saying that he added it in because it looked like rain while we were going to be at Disney. That was the golden touch that will keep us from renting from them. Not sure what happened with you, but we love Kingdom Strollers.

  • March 29, 2012 at 5:57 pm

    KINGDOM STROLLERS ROCKS! Those guys saved us on our first trip to disney. We did not bring a stroller ( I thought the kids were old enough to walk) and by 2pm, I was on the phone looking for a stroller. Kingdom Strollers brought a stroller 1 hour later and delivered it to us IN THE PARK. We have used them again and plan on doing so for our trip in June. We got the elite double stroller from them and that thing is awesome. Like a cadillac of strollers…lol.

  • March 29, 2012 at 9:15 pm

    Thanks for the great reviews!!!! I have rented two of the companies you listed and can definitely offer some more support. I first rented from Orlando Strollers, and while they were OK, I was not completely satisfied with them. 1) the stroller was faded and filthy and so I did not choose to take pictures of my daughter in the stroller since I believed it would ruin the pictures, 2) their phone service was slow and I was forced to leave messages on more than one occasion since they do not appear to have invested sufficiently in phone support. They took a while to respond to my concern, but they did comply with my request. I give them a B- overall.
    The second company I rented from is KINGDOM STROLLERS. I rented from them because they had 1) the best prices 2) the easiest to use website and the ONLY company with 1) a LIVE CHAT responsive support (that I did test and use before booking) and 2) the ONLY company that offers BOB strollers. However, the reason they get my A+ rating even after renting was for a few reasons: 1) the stroller looked new when I rented it and immaculately clean and 2) EVERY SINGLE STROLLER THEY RENT COMES WITH PARENT CONSOLE and other accessories. I actually found their tag on the handle easy to read; however, I had used a BOB stroller before. So I did not really need it. and most importantly the company gets an A+ rating for CUSTOMER SERVICE!. A man named “Matthew” answered the phone immediately the 2 times I called, answered the live chat before booking, and RESPONDED TO MY EMAIL WITHIN 3 MINUTES! I have never had such responsiveness from a service company such as this.
    Thank you Scarlett for reviewing all these companies. I hope that I could offer some further insight to future stroller renters out there. I plan on going back this summer and renting either a Double City Elite or Double Bob from kingdom strollers again, and glad you did these great reviews and so glad that your reviews matches what I found 🙂 makes me feel great about my choice.
    your information is always great Scarlett!! thanks!

  • April 3, 2012 at 12:32 pm

    Do all of them provide (for a fee of course) car seat adapters? I only saw that on Kingdom Strollers.

  • April 4, 2012 at 3:15 pm

    Baby Wheels now offers the City Mini GT strollers! I upgraded my reservation from the City Mini double to the GT for just $10 more for the week. If you haven’t looked into the GT yet, do it. It’s an amazing stroller that addresses many of the issues the Mini’s had, but kept all the great things like the easy fold…and it only weighs a few pounds more. Call for info, as it’s not listed on the website yet.

    • June 15, 2012 at 8:20 am

      Just back from WDW, and I had a great experience with Baby Wheels. The City Mini GT double was awesome and a real upgrade over the standard City Mini. All the extras were included at no additional charge: rain cover, cooler, and I asked for and received 2 parent consoles. The stroller was in like new condition, clearly labeled with our last name, and ready to go when we arrived at our resort at 9:30 AM. The grey and orange color combo made it easy to spot amongst the sea of other strollers in the parking areas. It was a bit heavy and my hubby complained every time he had to fold it up and lug it on the bus, but it folded quickly and it was a godsend in the parks. We had plenty of storage room for our ponchos, snacks, water bottles, backpack, etc. My nearly 7 year old and nearly 5 year old both fit in the stroller comfortably and made for a happier trip for everyone. I would highly recommend Baby Wheels and wouldn’t hesitate to use their service again. :o)

      • October 4, 2012 at 11:08 am

        Thanks for the detailed info on the City Mini GT as well as the review for Baby Wheels. I am considering BW and Kingdom Strollers for our Nov. 2012 visit toWDW.
        My granddaughter just turned 4 y.o. weighs 36 pounds and is 42 inches tall. From the info you provided, I think the City Mini GT is the better choice for her vs. the City Mini.

        • October 4, 2012 at 11:27 am

          My son was 46 inches, and my daughter was 44 inches and they were comfortable. The height of the City Mini GT accommodates taller heights. The weight and height capacity is why we chose that particular stroller. Also, in the City Mini double strollers, the GT had improved access to the rear storage compartment. :o)

  • May 17, 2012 at 3:16 pm

    Update from prev comment on Orlando strollers – my stroller was awesome & very clean – it looked brand new to me & it came w a quick list card of instructions that was great. They mark your last name on the stroller & it’s big at the bottom of the stroller – so anytime we got moved & had to find it – even my 3 yr old was able to spot it. I had zero problems – it was waiting for me when I arrived & I was super happy overall & I’ll def rent again from this company. I liked the stroller so much – I bought the baby jogger city mini when I got home 🙂

  • May 25, 2012 at 12:01 am

    I used Kingdom Strollers and had a GREAT experience with them. They didn’t charge me extra when I needed to add on an extra day to the beginning of our trip (it would have put me in the next price range bracket) and they were always helpful and friendly whenever I needed to contact them. I would definitely use them again. I also liked that we could order cases of water through them and have them delivered along with the stroller ($9 per case, which saved us a ton of money, since we drank a lot of water!!)

  • July 18, 2012 at 6:22 pm

    Just got back from Disney and used Strollers and Groceries. They were great! We got free groceries delivered since we ordered a stroller. I will definitely use them again. Plus when we booked they had a $5.00 off coupon using “summer” as the coupon code.

  • August 7, 2012 at 11:14 pm

    Rented a BOB double stroller in October 2012. No problems, so I would recommend. I think we got a cup holder and we got rain cover.

    They do offer different types of strollers, but we prefer the BOB brand. It is perfect for older children. Swiveling front wheel is a must.

  • October 1, 2012 at 11:24 pm

    I rented in 2010 from Orlando Strollers–and I found the customer service decent and the stroller pretty beat up and worn looking. Also, I hadn’t shopped around much and only later realized their prices were high… For our 2011 trip, we tried Kingdom Strollers with only a slightly better result– Was going to give up on stroller rentals–but found a company in 2012 we’ll stick with– My husband and I both agree that DiscountStrollerRentals.Com either is what a stroller rental company “should” be–or we just got lucky !?!? Their prices seem lower than ANYONE’S.. They DO include the parent console, rain cover, and even a cooler pouch— [No idea how they make a profit]– They offer CIty Mini, City GT, City Elite, Bob, Juvy, and Phil & Ted— [We chose the City Mini Elite Double and LOVED it]… Service was on-time.. Phone reps were INCREDIBLY freindly and even gave us some Disney tips we had never known ! The stroller was not only immaculate– We’re pretty sure it was BRAND NEW right out of the box… Everything about it was a breeze–and a cost-effective one at that– I definitely recommend DiscountStrollerRentals.Com

  • October 15, 2012 at 1:31 pm

    Discount Stroller Rentals has been known to rent equipment from other rental companies to cover their inventory – very wrong! Out of stock means out of stock. Chances are that the stroller you get is purchased then returned to the store. Because BRU will take product back. I have a friend who works at BRU and has seen them pull the wool over their cashier’s faces.

  • October 19, 2012 at 8:29 pm

    As an employee of Discount Stroller Rentals, I assure you that they have never purchased and returned a stroller (for one thing, they are located quite a distance from BRU–that would be a huge trip just to make money from a stroller rental). Even if they did, that would only mean the client would receive a brand new stroller– Thus, this would only benefit the consumer –Still, it’s not their practice–but the above post sounds more like it’s from a competitor-=–voicing competitor concerns– NOT a consumer.
    The majority of the stroller rental companies in Orlando do refer surplus clients to each other during peak seasons– just as Hertz, Avis, and other major rental car companies refer clients to each other’s windows when they are extremely booked.

  • October 24, 2012 at 9:21 am

    I was wondering with all the new stroller rental companies in Orlando now if you would do it again but with different one’s? SUch as possibly Strollers & Groceries, Babies R Us, Discount and so on.

  • December 6, 2012 at 11:16 am

    Hey all I just wanted to do a follow up with this post, I read all of the reviews and this really helped me and my family when we went on our 3rd Disney trip over Thanksgiving (I wish I could live at Disney) I love reading all about the tips on how to get the best out of our family trip ( we save each year for a Disney trip and I want to get every penny worth) That being said I gave Discount Stroller Rentals a try, they were the BEST in price! They offer the FREE parent console AND rain cover for the stroller. I also was selected for a FREE upgrade… How awesome is that! For my 2 boys one 3 and the other 5 we used the City Mini GT double… I want to buy one now…( we use a Maclaren at home ) Discount Stroller Rentals was Extremely clean, the lady I spoke to on the phone was so nice and helpful as well… I told her she was so lucky to live so close to the happiest place on earth (: Anyways that being said hope this helps anyone thinking of renting a stroller for your Disney trip! oh here is the link ….

  • December 27, 2012 at 9:25 pm

    I can not say enough fantastic things about Kingdom Strollers! They are by far the most amazing company, hands down! How have they wow-ed me? Let me count the ways! 🙂
    • fast reply to email (less than 5 minutes!)
    • texting response to my voicemail within 3 minutes!
    • wide product availability
    • traded models at a moment’s notice
    • drop off to us at an All-Star Rental Home, and pick up from us at a time share
    • clean, immaculately kept products (with parent consoles)
    • pleasant, polite, professional interactions with us at every step of the process
    • competitive pricing
    What can I say? I will never rent from anyone else! Matt has looked after us for 3 trips now for our twin boys.
    Kingdom Strollers is by far the best all-around company to go to for stroller rentals.

  • January 1, 2013 at 11:04 pm

    Hi! We are heading to Disney in a few weeks – was wondering if any one has used Strollers and Groceries? I just placed an orde.

    • January 13, 2013 at 2:01 pm

      Please post if you had a good experience with this company or not–not a lot of info out there but I was interested in using them next month if they are dependable

      • January 27, 2014 at 11:44 pm

        I used Stroller and Groceries in 2013. They were fantastic! Very prompt and helpful. We are using them again this year.

  • January 9, 2013 at 10:20 am

    You can rent a quality stroller from strollersandgroceries and have it delivered to your hotel/resorts/vacation rentals. You can use it for your entire Disney stay. The strollers are well maintained and very clean. This is the easiest and most cost effective approach to Disney stroller renting. visit for rates and availability.

  • January 20, 2013 at 6:58 pm

    Strollers and groceries were a good choice- clean strollers, timely drop off, accurate grocery order and website was easy to use. Had a great trip – a double stroller for my 5 and 3 year old girls was a smart investment!!!

  • February 4, 2013 at 11:52 pm

    I would not recommend Discount Stroller Rentals. At 12:45 I got an email confirming our rental. At 7:45 they sent an email cancelling it. “We are currently booked up”. Of course I got the email AFTER the hotel staff wasted their time looking for the stroller that was already supposed to have been there.

  • February 13, 2013 at 2:35 pm

    This was extremely helpful, thank you for the great info!

  • March 30, 2013 at 12:02 am

    Apple Strollers is not free. They say that up to a 7 day rental is free BUT daily insurance is mandatory. The cost for a single stroller is $5/day and double is $6/day. Plus taxes, etc., That isn’t free to me.

  • April 7, 2013 at 6:38 pm

    I’ve just booked Apple Strollers for May ’13. Not free but half the price of any of the others. I’m curious if anyone has actually used them. They are an ECV rental company newly moving into stroller rental, so I’m hoping they have delivery etc. worked out. They don’t appear to offer parent consoles or rain covers right now, but I found a parent console on Amazon for $10 so it is still much cheaper to rent from them right now with their promotion. We’ll see how it goes!

  • April 7, 2013 at 6:57 pm

    I haven’t rented from Apple but parents on and Trip Advisor have booked them and promised reports back. I would check out those boards too and if I hear anything, I will post back.
    We are going in September so need a rain cover and console. I am going to just pay the extra money for another place to rent it all. I’m flying from Canada and trying to pack light and don’t want to buy a console or cover there for a stroller we won’t keep. We are renting a double this time.
    If you are going before me, I would still love to know how it goes with Apple.

    • April 7, 2013 at 7:08 pm

      Certainly understand the ease of having all the accessories. You could also order from Amazon and have it shipped direct to the resort you are staying at, but that’s an added hassle too.

      I’ve read somewhere that Apple Strollers will be adding the accessories, so I’m going to call them and check on that.

      I’ll post a review on Apple Strollers (can’t just write Apple cause I love my Mac) in June after our visit. I’ve read the DisBoards too, but still very few reviews of them so looking for info wherever I can!

      • April 9, 2013 at 1:18 am

        Emailed them today, and they DO have accessories. Rain cover and consoles are $5 each for the duration of the rental (not per day). I have reserved a City Mini Double for 5 days and the total is $40 for everything. Assuming all goes well, that’s a savings of around $30 over the other providers.

        • April 9, 2013 at 1:22 am

          sorry…4 days (but they gave me the option for an 8pm drop off)

  • April 7, 2013 at 6:58 pm

    Most of these companies have FB and Twitter. Apple does deliver to all resorts on and off site.

  • April 26, 2013 at 3:42 pm

    I can’t tell you how unhappy I am with the experience I had when I rented a sit and stand stroller from Discount stroller rentals in Orlando.
    I got a confirmation from a company called “” we got a confirmation stating when our stroller was delivered. Sadly, they delivered it to the WRONG RESORT! We had to track the stroller down and pick it up from that hotel miles away ourself after a long day of traveling with our 2 young children. So much for convience. I sent 2 messages that no one would respond to. When my husband finally tracked it down, it was old, DIRTY, had rips in several places, latches we’re broken and there was no rain cover that we ordered included. It was rainy most of the trip, so the cover would have been helpful. There was no instruction included of how to fold down the stroller. We did figure it out, but it didn’t easily collapse, as every other stroller I have ever used. You had to really push it and was cumbersome to do. I believe some simple maintainance would solve this problem ( maybe some WDW-40 would help).
    No one would return my messages. I started sending them when we initially couldn’t find the delivery) SO FRUSTRATING!!!! Finally when I was trying to ensure they picked up the stroller at the correct hotel, not the one they dropped it off at they still would not respond. It was not until my husband threatened to contest the cc charge did they call us back. They were COMPLETELY INDIFFERENT. The customer service was horrible.
    Customers should be aware that if you rent from 1company they may send the business to another company you are not aware of.

  • July 9, 2013 at 10:40 am

    I DO NOT RECOMMEND DISCOUNT STROLLER RENTALS!!! Reserved one month out. Took my money immediately but didn’t receive comformation until days later. But what was more disturbing was that the company NEVER returns phone calls/emails/texts and NEVER delivers strollers!! We waited two days and our stroller never came. After multiple frustrating calls and much vacation time wasting we ended up throwing in the towel and called Kingdom Strollers. KINGDOM STROLLERS ROCKS!! Not only did the owner pick up the phone on a Sunday, but he personally made arrangements to deliver my stroller directly to me and texted me all day to let me know he had received my immediate payment and where in route he was. I never once worried he was scamming me. Awesome awesome experience with Kingdom. Matthew from Kingdom also relayed that he received disgruntled phone calls from discount stroller customers 3-4 times a week. Very frustrating, but all was made right by the very quick and easy to deal with Kingdom Strollers!!

  • July 9, 2013 at 11:37 am

    We used Apple Strollers at the end of May, as I stated we would in a previous comment. Had a great experience! They were very prompt with replies to emails and answered the phone each time I called. The stroller was right there with our name on it when we arrived at the POR. We checked out on a Thursday, but were still doing Epcot that day, and they gave me an 8pm pickup time without charging an extra day (the other rental companies cut off at 5 and charge an extra day). So we swung back by our resort on the way out and dropped it off. Worked out well too, because we still had meal credits so we had dinner there too. The City Double was in good shape, you could tell it was used (which is to be expected), but was clean and we had no issues. I believe they are still doing their “insurance only” promotion which in my opinion is well worth it. Also, they have rain covers and parent consoles for $5 for the length of the rental, so be sure to ask. When I reserved the stroller, those options were not listed on the website, but when I emailed they told me they had them and added them to the reservation.

    We have a 9, 6, and 4 year old, and at different times all three of them took advantage of the stroller. Age made no difference! We were very glad to have the double stroller and we know it made our touring a much more pleasant experience for everyone!

    Also, be sure to thank the “stroller lot” attendants. They have a thankless job keeping walkways clear and the strollers organized, which overall makes the parks a better place. I said thank you every time I retrieved our stroller and could tell it was appreciated. In fact one lady said, “wow, no ever says ‘thank you.'” Sprinkle some pixie dust on the CMs!

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  • November 9, 2013 at 9:00 pm

    Please don’t use Apple Strollers!!!!

    I booked 6 months in advance with Apple, received my confirmation and spoke with customer service.

    Now one week before my vacation they cancelled my reservation because they’re out of strollers. The Customer Service Rep who called was rude and basically confirmed that I’m SOL.

    If you want to ensure you’ll actually get your stroller – pick someone else!

  • November 10, 2013 at 7:07 am

    I will never use Apple Strollers again! I had a double stroller reserved for 4 months, then 1 week before our trip, they called to tell me that a stroller would not be available for my requested dates. What kind of company is this? What is the purpose of a “reservation”?

  • December 31, 2013 at 2:30 am

    I just made reservations with Kingdom Strollers. I made it before reading these reviews, and now Im comfortable with my decision. I have a question though, does anyone know if the BOB revolution tires are lined or at least slimed? If not do they provide a travel pump to take with you, just in case you get a flat?

  • May 26, 2014 at 1:31 pm

    We used Apple last September and would use them again. The stroller was clean, they had the best rate, and delivery and pick up went just as they promised. The ONLY negative was they forgot the rain cover I had added. It was only $5 extra and since the rental was so cheap anyway, I didn’t mention it. We were too busy enjoying our vacation to worry about it!

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