Disney’s Best Kept Service Secret: The Guest Experience Team
If you’ve been to Walt Disney World anytime in the past two years or so you’ve probably seen them: The…
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Technology
BIG NEWS: Mobile Ordering Now Available for Kona Cafe and The Wave To Go
Imagine devouring the famous Tonga Toast or Sweet Potato Pancakes from the comfort of your own Disney resort hotel room…
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No Need to Panic – Wait Times Dropped Significantly Following Labor Day Weekend
There’s a saying I used to have when I was a Disney Cast Member: “the calm before and after the…
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Getting to Know Lines 2.0: Attraction Information and Wait Times from the Parks Screen
Now that our new Lines 2.0 app has launched, we’d like to show you some of the features you’ll be…
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Universal Orlando App 101: The Basics
You have your sunglasses, applied the sunscreen, and found the interactive wand for your day at Universal Orlando. But stop–have…
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FuelRod Litigation Ends, Current Users Eligible to Continue to Get Free Swaps
You may recall that back in the fall of 2019, it was announced that FuelRod — the service with locations…
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My Attempt to Become A Disney Cyborg — FINAL UPDATE
You may recall that several months ago, I had a microchip implanted in my hand with an eye towards seeing…
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My Attempt to Become a Disney Cyborg — Update
You may recall that several weeks ago, I had an RFID-equipped microchip implanted in my hand with an eye towards…
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Add Some Disney Spirit to Your Virtual Meeting: How to Change Your Zoom Background
Given this brave new world of social distancing, chances are you’re spending lots more time at home*, probably in front…
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We Tested Wi-Fi and Cell Service for Rise of the Resistance Boarding Groups at Disney’s…
A frequent question we’re getting is whether people should use their cell phone carrier or Disney Wi-Fi when attempting to…
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