Using DAS with the Remy’s Ratatouille Adventure Virtual Queue

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There’s a fun addition in EPCOT! It’s so cute I didn’t even think about how all these RATS are in a KITCHEN. I think it’s the perfect addition to the World Showcase.

When a new attraction opens in a Disney Park there are a few learning curves. The newest attraction at EPCOT, Remy’s Ratatouille Adventure is using a virtual queue to help with long lines and crowd control. So, what does that mean, and how does it affect me if someone in my family or myself use the Disability Access System (DAS). Haven’t ridden yet? No worries, this is a spoiler-free article.

Virtual Queue

What: A reservation for a boarding pass for the ride made with your phone through the MyDisneyExperience app. Instead of waiting in a physical line for hours, you will be given a select time to return to the attraction.

Who: Any guest that has a park reservation for EPCOT on the day you wish to ride.

How: Open the MyDisneyExperience app at 6:55 a.m. Click join virtual queue. It will show you the people in your traveling party that have a valid ticket and park pass for EPCOT. If it is correct, click that button. Then at 7:00 on the dot click refresh and join the queue. Fingers crossed that you get in.

What now: If you don’t get a boarding pass, try again at 1:00 (you must be in the park). It hasn’t been filling up at lightning speed at 1:00 so you should have better luck.

If you did get a boarding pass, wait for your call time and then head for the queue. They will scan your band to verify your boarding pass time has been called and direct you to your line.

Virtual Queue with DAS

What: A reservation for the ride made with your phone AND a guest registered with a DAS accommodation.

Who: Any guest that has a park reservation for EPCOT on the day you wish to ride AND has a DAS accommodation registered with the parks.

How: Open the MyDisneyExperience app at 6:55 a.m. Click join virtual queue. It will show you the people in your traveling party that have a valid ticket and park pass for EPCOT. If it is correct, click that button. Then at 7:00 on the dot click refresh and join the queue. Fingers crossed that you get in.

What now: If you don’t get a boarding pass, try again at 1:00 (you must be in the park). It hasn’t been filling up at lightning speed at 1:00 so you should have better luck.

When:  When your boarding pass is called (you can keep checking the app) head for the France pavilion where Remy’s Ratatouille Adventure is located. If you get delayed, no worries. Just like your DAS,  you may arrive any time after your boarding pass time is called.

Where:  If you have a DAS you will go straight to the Lightning Lane sign past the fountain and tell a cast member that you have a DAS. They will scan all of the Magic Bands, cards, or your phone to check for your boarding pass. Next they will have you scan at the touch points, and direct you to the alternative entrance. Then your adventure begins! Be sure to look closely at the wallpaper, it’s super cute!

If you use the alternative entrance you will not see all of the traditional queue. There is a rooftop scene that is a beautifully done, but not necessary to enjoy the adventure.

Frequently Asked Questions

If I have a DAS do I need the virtual queue?

Yes, everyone needs the virtual queue. The DAS only provides access to the alternative entrance at your boarding time (or after).

If I have a boarding pass and a DAS can I arrive late?

Yes, just like a regular DAS return time, the boarding pass is a start time. If you are delayed in returning you will be fine. Although I have heard guests say that is true for all guests, I can not confirm that. Only guests with a DAS can be certain of this.

If I have a DAS can I ride multiple times?

Unfortunately no. The virtual queue just allows for one ride per day. However, check at the end of the day to see if they have opened standby. It’s been a happy surprise sometimes!

What if I’m in a wheelchair or ECV?

The attraction is fully accessible. You may drive your ECV into the queue and a cast member will direct you. If you are in a wheelchair they have a special rat just for you, no need to transfer!

What are the sensory concerns?

The ride requires 3D glasses, there are 2 places that squirt water, an area where you feel heat, a short spinning sequence and it uses many screens that have caused some to experience motion sickness. The ride is not very loud, but I always recommend headphones if you are concerned as there can be some loud effects.

What if I’m Pooh sized?

The rats you ride in do have a little separator to define 3 seats, but most should be able to ride comfortably.

I hope you enjoy this latest adventure in World Showcase! Bon Voyage!

Do you have any questions about accessibility options for Remy’s Ratatouille Adventure? Let us know in the comments.

 

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Amy Schinner

Amy Schinner is a lifelong fan of Disney, a mom and an advocate for people with special needs. She loves spinning in teacups, screaming down Mt. Everest and exploring all of it with her family. Her joy is helping families vacation and create memories together because everyone deserves some pixie dust! Visit her at www.mouseearsforeveryone.com on Twitter @amy_schinner or on Facebook.

3 thoughts on “Using DAS with the Remy’s Ratatouille Adventure Virtual Queue

  • October 18, 2021 at 5:47 pm
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    WHAT if I do not have a phone?

    Reply
    • October 18, 2021 at 6:24 pm
      Permalink

      Hi David!
      If you don’t have a phone, go to guest services at 1:00 and they will help you if there are return times available.
      The DAS can be done in person just like it has been.

      Reply
  • November 8, 2021 at 2:05 pm
    Permalink

    If I have a DAS pass, can I be in the virtual queue for Ratatouille AND apply for a DAS ride selection for an alternate ride? Or must I go on Ratatouille first before I can apply for my next ride?

    Reply

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