Although the Hilton's resort fees are outrageous and the decor is dated, the rooms are comfortable and nicer than some others in the DSRA. On-site dining includes Covington Mill Restaurant, offering sandwiches and pasta; Andiamo, an Italian bistro; and Benihana, part of the Japanese steakhouse–sushi bar chain. Covington Mill hosts a Disney-character breakfast on Sundays. The two pools are matched with a children’s spray pool and a 24-hour fitness center. An exercise room and a game room are on-site, as is a 24-hour market. Babysitting is available, but there are no organized children’s programs.

A Denver family of five found the Hilton’s shuttle service lacking:

The transportation, provided by a company called Mears, was unreliable. They did a better job of getting guests back to the hotel from the park than getting them to the park from the hotel. Shuttles from the hotel were randomly timed and went repeatedly to the same parks—skipping others and leaving guests to wait for up to an hour.