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Sapphire Falls

Loews Sapphire Falls Resort

Last updated: July 3, 2025

Overview

Sapphire Falls Resort brings a sunny Caribbean island vibe to the moderate market with its 1,000 rooms (including 77 suites), and water taxi transportation to the parks.

Cost Range

$226-$350

Lodging Area

Universal Orlando Area

Category

Moderate

Transportation

Boat, Bus, Walk

Ranking

#1 of the 4 Signature Collection hotels at Universal Orlando

Guest Overall Rating

Based on 38 surveys. (See our Ratings and Research page for details)

Our Overall Rating
Room Quality
Check-in Efficiency
Quietness of Room
Park Transportation
Hotel Pool
Staff
Food Court

Tour of Universal Orlando's Sapphire Falls Resort

Resort Strengths

Pool complex might be the resort's strength

Strong Water Tavern is an excellent bar with tasty food

Water taxi transportation to the theme parks and CityWalk

Resort Weaknesses

Overnight parking fee

Feels a lot like a convention hotel, because it is

Rooms

The rooms are aesthetically acceptable but a bit antiseptic, aside from a garishly colored mirror frame and metalized photos above the beds, and they are barely bigger than the standard Cabana Bay rooms.

  • Room with Queen Bed(s) and en-suite bathroom
  • Dresser with drawers
  • Full-length mirror
  • Wireless Internet (Wi-Fi)
  • Flat-panel TV
  • Coffee maker and starter supply of coffee pods
  • Ironing board and iron
  • Hair dryer
  • Digital thermostat
  • In-room safe
  • Shampoo, conditioner, body wash, and bar soap

The room layout is perfectly functional, but there are some odd design quirks, such as a sliding door to the toilet that doesn't latch; don't plan on doing your business in private if you have inquisitive kids

Sapphire Falls Standard Room

Sapphire Falls Standard Room

Sapphire Falls Standard Room

Sapphire Falls Standard Room

Sapphire Falls Standard Room

Sapphire Falls Standard Room

Sapphire Falls Standard Room

Sapphire Falls Standard Room

Sapphire Falls Standard Room

Sapphire Falls Standard Room

Sapphire Falls Standard Room

Sapphire Falls Standard Room

Sapphire Falls Standard Room Bathroom

Sapphire Falls Standard Room Bathroom

Sapphire Falls Standard Room Bathroom

Sapphire Falls Standard Room Bathroom

Dining

Amatista Cookhouse Bright and clean, though a bit too big to be cozy, Amatista is the main table-service restaurant at Sapphire Falls and caters to families and conventioneers by serving comfort food favorites with an abundance of Caribbean creativity. We love the jerk-seasoned chicken wings, flaky empanadas, conch chowder, and juicy Angus burger. Ordering breakfast à la carte quickly adds up, so if you want more than a muffin, spring for the buffet (when available). Service, like that on the actual islands, is friendly but inconsistent; at lunch you may have the place all to yourself, but don’t count on a quick dinner here if you’re on a tight schedule.

Sapphire Falls Private Dining

Drhum Club Kantine

New Dutch Trading Co.

Dhrum Club Kantine

Strong Water Tavern We love almost everything about Strong Water Tavern—the contemporary Caribbean atmosphere, the variety of fresh ceviches, the potent cocktails—except for the prices. Drinks are a bit steep but not unreasonable considering the top-shelf ingredients. A couple mugs of the Tavern Grog will make you want to join the merchant marines, and the tasting flight lets you sample three rums; don’t order the Hamilton 151 if you plan on driving home. On the other hand, while those who enjoy authentic West Indian, Cuban, and Puerto Rican recipes will feel right at home, your abuela would never dream of charging this much for such tiny tapas-style servings. Pretty much all the savory plates are overpriced, but the beef empanadas are probably the best buy. Periodic rum dinners (temporarily suspended at press time) feature an hors d’oeuvres reception, five culinary courses paired with craft rums, and an after-party with coffee and cigars.

Amenities

SWIPE TO EXPLORE

16,000-Square-Foot Pool

The Sapphire Falls pool has a water slide, hot tubs, a sand beach, and a children's play area.

Arcade

The Calypso Game Room has relatively recent video games of all kinds.

Fitness

The Kalina Health and Fitness Center is on-site and has weights, treadmills, and other equipment for your workout.

Priority Restaurant Seating

Guests staying at Sapphire Falls get priority seating at many Universal park and CityWalk restaurants. Check with the front desk for options.

Early Park Admission

Guests staying at Sapphire Falls get in up to one hour early to visit the Wizarding World of Harry Potter.

Resort amenities at-a-glance
Universal-owned
Early Park Admission
Suites
Room Service
Wireless Internet
Fitness Center
Water Sports
Transportation to Parks
Universal Express
Club Level
Marina
Tennis
Beach
Biking
Airport Transportation

Practical Matters

Check In/Out Time

Check-in is 4:00pm
Check-out is 11:00am

Mobile Check-In

Hotel mobile check-in lets guests perform several check-in tasks before leaving for their visit, leading to a smoother and shorter process once they arrive at the hotel. Check your email about 24 hours in advance for an invitation to do mobile check-in.

Theme Park Tickets

Park tickets are best purchased online in advance either directly through Universal Orlando or from a trusted reseller. However, if you arrive without park tickets, head to the Vacation Planning desk in the hotel lobby.

Dining Reservations

Table service dining reservations can be made via Universal Orlando's Dining Reservations website or app.

Laundry

Washers and dryers are availabile in laundry facilities at each Universal Orlando hotel. Only credit/debit cards can be used for payment. A small selection of soap, fabric softener, and dryer sheets is sold in vending machines in the laundry rooms.

Lost and Found

If you lose something during your stay, visit Universal's Lost and Found website or call (407) 224-4233.

Shopping

Universal hotels have gifts shops near their lobbies with a decent collection of souvenirs. You will also find basic pharmacy items such as sunscreen, aspirin, allergy and cold medicine, baby diapers and formula, shampoo, and the like.

Child Care

Universal recommends a third party company, Kid's Nite Out, to provide babysitting services at the resort hotels.

Transportation

Driving to the Resort
Getting to the Parks
and Universal CityWalk
Getting to Another Hotel from Sapphire Falls
Getting to Walt Disney World

More

Getting to Know Universal – On-Site Hotel Overview

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